Raphael
March 12, 2024
Overall it was ok, I only booked at this hotel for the kids to use the water park since it is the winter, upon arriving I learned that they only allow each room to use 1:30 minutes in the afternoon and 1 hour in the morning due to capacity rules, kids were sad but that is the rule so it is ok. When we went down to use the 1 hour they had for the morning the pump was broken and no water park available. I understand that things break sometime but they could’ve and should’ve offer something to make up for the single hour available and lost. Hotel was ok, but probably will not be going back, there are better indoor water parks options for the kids in the winter.