We reserved a handicap accessible room, or so we thought. 1st Issue: handicap parking spaces nowhere close to the room. 2nd: support bars fixed behind the toilet, how does that work??? Fortunately we didn't need to use the tub which, although there were 4 bars on the 3 surrounding walls, was inaccessible due to high entrance front step. 3rd: due to my wife's limitations, I needed to assist her lowering and rising from the toilet with less than minimal room between the toilet and wall. 5th: sitting in her wheelchair she was unable to reach the sink properly. All told this room definitely does not meet handicap standards. Last complaint: for a non-smoking facility there was definite cigarette smoke filtering in almost all night. I'm guessing because the below-window a/c units pulled in outside air, where there were several individuals smoking in the courtyard including maintenance staff. On a positive note, the management staff I engaged were polite and accommodating.