Hotels near Casaétambo, Cartagena

I had higher expectations after staying at other Ibis locations such as in Rio de Janeiro (Posto 5). We stayed in a standard room with sea view which was a nice surprise. The air conditioning in the room was very silent and efficient but the beds not very comfortable. No fridge and I was told none of the rooms have a fridge. The room was of decent size and similar in that to other Ibis of that category. The window could not be really opened. On the bright side we did not hear any noise during our stay though the other rooms around seemed occupied. The space dedicated to the food (restaurant) was unappealing at best in my view. I found the breakfast to be rather basic. Maybe due to COVID there was no self service but people were served by the staff, which at times caused quite a line to form. Overall I found the staff to be rather cold. Not rude but not very friendly. This was true when facing staff at the reception, at the ”restaurant” and in general in the hotel (including cleaning staff). Possibly I got spoiled in Medellin where practically everyone is so friendly, welcoming and helpful... even more so in hotels. Also the reception staff seemed to have to follow complicated procedures probably aggravated by slow computers systems so the check in was not exactly fast. the location of the hotel is ok. It is an easy and rather quick walk to the old city and the airport is very close (in the other direction). The beach in front of the hotel, across the road, is typical for Cartagena, nothing spectacular but again I am probably spoiled. It was quite windy the two days and a few kite surfers visibly enjoyed both the sea and the wind.

This is, hands down, the best hotel I have ever stayed in. The hotel itself is beautiful. The location is perfect as there are several excellent restaurants less than a 5 minute walk away. The pool area is serene and the hotel’s restaurant has delicious food for breakfast, lunch, and dinner. The spa is incredible, and the room’s A/C is powerful, keeping us nice and cool on the most humid of days here. Despite all of these features, what stands out the most is the staff. They are super attentive, always going out of their way to make sure you are taken care of. Everyone introduces themselves with a smile and are all willing to help you with anything you need. Any requests you make to the front desk are handled very quickly, far exceeding our expectations. I also highly suggest booking a room that comes with the butler service, and would like to give Diego a special thank you. He set up an unbelievable boat trip to one of the nearby islands for my wife and I, making sure we had a bilingual guide (Manuel, also an awesome dude) who made sure we were taken care of the entire day, never had a translation issue, and saw some beautiful places. Diego also ensured we had a personal driver to get us to and from the dock without any hassle. If you are looking to be treated like royalty in paradise, then this is absolutely the place to stay. I cannot recommend it highly enough. 10/10 will definitely be back here again.

Excellent service. staff working there is very friendly and service. food is very good, the menu is varied and healthy. The hotel is very well located, allowing you to visit and know different sites nearby, including the beach.

La atención del jefe de cocina fue excelente, lo mismo la atención de todos los empleados de este hotel, magnífico todo, hotel 10/10 sin duda volveria muchas veces más. La limpieza sin duda es lo que hace único, La playa queda al frente y su vista es genial.

Room is upgraded with balcony for additional pay at check-in counter. Good experience with late check out at 1pm.

I was upgraded to this property from the OZ luxury hotel. I was pleasantly surprised by this action and enjoyed the larger room. I’m not sure what there is to complain about for this hotel. The staff were so friendly and attentive. The check-in process was easy and when we asked for recommendations for restaurants they were happy to help. Breakfast each morning was different Columbian cuisine which I enjoy when traveling. It was fresh with a good variety of choices. If the local cuisine is not your liking they make eggs to order which is a nice added touch. I loved being in the Bocagrande area it isn’t as busy as the walled city it is more of a beach town vibe. Uber to the other attractions ranged from $3-6. I can say I fell in love with this property and Cartagena and look forward to coming back soon.

Rooms are a little tight but over all a great Hotel. The staff was extremely courteous and helpful especially one of the managers by the name of Mauricio. The hotel and pool are very well kept and it is well organized. Room service has great food and coffee. Will definitely be back.