I’ll try to make this as constructive as possible, so I’ll start with the good. The property is located in a convenient location close to the Central Station, although the area around the station is a little dirty with some homeless people. When you get into the apartment, it’s clean and nicely decorated. The room was for 3 people and was pretty nice. Now for the downsides… When we arrived, the elevator was broken, so we had to suffer through carrying our luggage up 2 stories of stairs. Luckily, they apartment building was able to get the elevator fixed within a day or two of our arrival. Also, there were only sheets on the beds, no blankets. So that first night, we were cold. We later got blankets from housekeeping (housekeeping is only there for a few hours in the morning). There was no iron available, so if your clothes are wrinkled, you’re sh*t out of luck unless you brought your own. Communication was lacking. We ran out of toilet tissue and was told they would leave some at the front desk. They never did. We went 2 days without them restocking our toilet tissue. Luckily, we had wipes with us. They also never came to clean our room. The description for the room said “daily housekeeping” but I guess they just meant for the common areas. We were supposed to be provided with breakfast cards each day for the each of us (there were 3 of us in a room). We were only left one card one day. Never saw another card after that (this was brought up to the staff via WhatsApp and the cards still weren’t provided, just like the toilet tissue). Apparently, garbage gets collected around 1 in the morning. You can hear it loud and clear, at least from my room. There’s also a bell or something that goes off every morning at 7:30am. Again, you can hear it loud and clear from the room we were in. If you’re planning to stay in Naples for only a day or two, you might be ok with this place. Other than that, meh.
50 Reviews