The Ritz-Carlton, Rancho Mirage

This is not one of the better Ritz Carlton I have stayed in. While it's all the way out there in Rancho Mirage, the resort activities are very limited.

Overall experience was good. Kind staff that was helpful and seemed genuinely interested in supporting the stay. My only issue here was that some (not all) of the other guests seemed to have forgotten their manners or decorum. Just because you pay a premium to stay at the Ritz, or any hotel, doesn’t mean you get to act without manners or kindness.

Very cool property on a hill with a great view from our room. Exceptional service. Free afternoon cocktail in the lobby. Plenty of space to sit and relax with my wife. Everyone helpful with any questions. It was summer time and very hot so not crowded. Would stay there again. Separate adult pool was quiet.

Love the grounds and private location with beautiful views. Amenities like pool, hot tub, gym…were excellent and clean. Front desk staff was very friendly and welcoming. Main restaurant for breakfast service was unfortunately very slow and disorganized.

We got a lovely surprise upgrade, every staff person was friendly and competent. The spa treatments were fabulous. We felt cared for at every stage of our stay.

Booked a room for my son & daughter-in-law to celebrate her 40th birthday. The hotel took very good care of them and made them feel special. They enjoyed a wonderful weekend breakaway. Thanks to all personnel making this happen for them.

If you need some quiet time without all the noise from the crowd and kids running around corridors then this is it!

Beautiful hotel and excellent service. We Will be back soon Thank you for always providing excellence service

My husband and I planned a special trip to begin our retirement. We chose the Ritz Carlton, Rancho Mirage, CA. The room was beautiful and very clean. There was a huge bath tub and a wonderful shower. We chose the desert view and enjoyed the sunrise from our balcony. The Spa was beautiful and the people there were very accomodating to made the experience very relaxing. We had dinner at the Edge restaurant on property - food was carefully prepared and delicious. Cecelia, our server, made our evening extra special by treating us like long time friends. She had great stories about the area and the food. Everywhere we went on property was clan and all the employees helped make our experience special. We definitely had a 5 star experience.