Guest User
February 27, 2023
Firstly if you are going to stay in the area and book this hotel then make sure you have cash, upon arrival we paid for the room online and arrived to be told we hadn’t paid, after showing the lady on reception the receipt that the amount was paid she refused us. With no cash machines in the area with any cash in we had a limited amount 600 pesos on us, she suggested we paid a taxi to take us to an A** and then back to pay her. Not a chance, had to rebook through the website and pay AGAIN to be finally let in our room to now be in dispute with the company. Unhelpful, unprofessional and ignorant receptionist would definitely advise to steer clear of this place. Room stank like the door had never been opened & the shower was like squeezing water out a lucozade bottle. Save your ££££.