Days Inn by Wyndham Kerrville

We were given a room that was supposed to be non smoking. It was a smoking room and smelked terrible not to mention the cigarette holes in the blankets and bed spread. When i went to the office and told the girl it was a smoking room ans we wanted a non smoking. She insisted it was a non smoking room and told me she could give us a non smoking room but it would be upstairs. We didnt want to have to move all our stuff upstairs ( we are 77 yrs old) and she gave us a can of room spray! So i sprayed everything in the room and the pillows and everything as smoke was penetrated into everything. The room was dirty, smudges on the walls, dirt piled in the corners. This am when we checked out i noticed that the non smoking room next to ours was exactly the same and was empty all night! I always liked Days Inn and always found things satisfactory, but this place is a pig pen! I believe the smoking room was pushed on us because we got a cheaper rate for booking online. This place will certainly be bad publicity for your brand, for sure . Sh from NM

Older hotel it seemed, but the beds were very comfortable, room was fine. Needed so.e paint on places but would stay there again.

The Continental Breakfast had the usual waffle machine, coffee that was not hot. No juice but did have fresh oranges and bananas. Would not stay there again.

It took clerk 3 attempts to find us a clean room. Bathrooms were filthy with dirt, hair and mold. Floors were so dirty, I had to wash my feet after I showered and walked to bed, because the soles of my feet were covered in dirt. The clerk was so mortified at the conditions and did his best to accommodate, altho we still received a room full of mold and dirt, but cleaner than the first two rooms he assigned. He also carried my suitcase up the stairs for me; that was very nice. I would not recommend this place.

This place definitely needs some upgrading, floors in room falling apart, shower handle wouldn't stay in place & room had a real musty smell. When I checked in I wasn't direct which way my room was at & he didn't mention anything about breakfast either.

Room was infested with cockroaches & had not been cleaned in some time. Needless to say, we left & stayed elsewhere. Will not be back.

Staff at check in was very friendly and efficient. Parking is limited, but nice quiet property

Checking in was easy, could always use bacon or sausage and biscuits for breakfast to convince me to stay again for the price.

The room was smelly and dingy. We refused to stay there. The owner charged us anyway with a take-it-or-leave-it attitude. We found a room down the street that was suitable. We are currently working with Wyndham to secure a refund. A person should not have to accept garbage on a sight unseen basis. A policy like that leaves zero incentive to offer a competitive product to the customer. This might work in the Middle East, but not in a free market society.