When we travel to Central City, we always stay at the Grand Z Hotel and have enjoyed our previous experiences there. This time, we had no heat in the room and no hot water in the morning. The room was at 62.5 degrees most of the time but did get as warm as 64.5 for a short time. It was uncomfortably cold! In the morning, a hot shower sounded good to try and warm up. However, there were problems with the boiler, so we had no hot water. We were not the only guests with this problem. We have reached out to the manager but haven't received a response. It is disappointing to think our comfort isn't a priority for this hotel. We believe we should be compensated for the inconvenience and uncomfortable temperature. We're still hoping the manager will reach out to us to make things right.