AI Hotel Jakarta Thamrin

AI Hotel Jakarta Thamrin Reviews

AI Hotel Jakarta Thamrin

Jl Tanjung Karang,No. 1, Central Jakarta, Jakarta, IndonesiaView Hotel Details
AI Hotel Jakarta Thamrin
AI Hotel Jakarta ThamrinAI Hotel Jakarta ThamrinAI Hotel Jakarta Thamrin
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1 night

AI Hotel Jakarta Thamrin Guest Reviews

3.8/5
Good
23 review
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.7
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All Reviews(23)
Positive reviews(19)
Reviews with photos/video(3)
Negative reviews(4)
Hickey
Standard Queen Room
Stayed in Jul 2022
Couples
12 review
4.0/5
Very Good
Posted on Jul 18, 2022
The hotel was situated in central Jakarta being great. The staff friendly and helpful. If you want Western breakfast not do good there and the same boring cheaper food served each morning. Be aware the rooms are very small as I asked to change got a bigger room but most rooms 19 to 20 meters. It became quite uncomfortable. A short stay fine there but long stay like we had of 11 nights it’s not a suitable hotel. Honestly not a lot to see and do in Jakarta so no need to stay a long time there anyway. Cleanliness of hotel needs greatly improving.
IcyFrost
Standard Queen Room
Stayed in Jul 2022
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 10, 2022
the place is near mall and mrt, access to other mall you can use mrt, can also use transjakarta
verycoldbrew
Accessible Queen Room
Stayed in Oct 2021
Business travelers
123 review
5.0/5
Outstanding
Posted on Nov 26, 2021
My favorite hotel in Center of Jakarta. Near to the biggest Jakarta shopping mall, MRT Dukuh Atas, and airport train station.
Hendra
Standard Queen Room
Stayed in Oct 2021
Solo travelers
2 review
4.5/5
Great
Posted on Oct 4, 2021
Nice place but for staycation not really recomend For business trip is good
Moody8
Standard Queen Room
Stayed in Aug 2022
Solo travelers
9 review
3.5/5
Posted on Aug 26, 2022
Over rated
Guest User
Accessible Queen Room
Stayed in May 2022
Solo travelers
2 review
4.5/5
Great
Posted on Jun 4, 2022
Quite far from Jakarta Airport. Located in the city center of Jakarta, the rooms are well-appointed, and the bathrooms are spacious and clean. Especially, the breakfast in the morning was very good.
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Anonymous User
Standard Queen Room
Stayed in Apr 2022
Couples
3 review
5.0/5
Outstanding
Posted on May 7, 2022
The time of the hotel should not be short, but the maintenance is very good, all kinds of facilities are complete, and the service is super tight. The staff who picked up the airport waited for a long time. The service attitude is still super good, and the food is also delicious. Will choose this hotel in the future
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andyguna
Standard Twin Room
Stayed in May 2022
Couples
44 review
5.0/5
Outstanding
Posted on May 6, 2022
Ok, no bed, yes, it's ok, it's ready, it's all right, it's complete
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Guest User
Standard Twin Room
Stayed in Jun 2022
Solo travelers
1 review
4.5/5
Great
Posted on Jun 18, 2022
It's just that you can't extend on the day
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Guest User
Stayed in Dec 2022
Business travelers
0 review
4.0/5
Very Good
Posted on Dec 5, 2022
nice city hotel though its quite small room but cozy enough, the toiletries was good , i dont bring much soap n shampoo but they provided dove in big size bottle, the breakfast not too much, limited variance, but because i just stay for 1 night for business transit so its still worth it
Guest User
Stayed in Feb 2023
Family
0 review
3.0/5
Posted on Feb 21, 2023
We stayed in room 602 in the corner, left side out of the elevators. The room was quite small and the bathroom has no lock. Also there is a gap between the bathroom door and wall so you can see the toilet from outside. The walls are opaque so when the bathroom lights are on, you can tell. The first night and next morning, the water in the shower was cold, and just dribbling. We complained to the front desk who told us that they are repairing the water heater. Why didn't they inform when checking in? They also sent someone to change the shower head. Location is near MRT station but for tourists, it is difficult to ride as you need an app to make a qr code to get on the train. After some back and forth, the station person made the qr code on his phone and we paid him cash for the ticket. Also walking distance to Grand indo and plaza indo. Breakfast not so good. Very little options especially for vegetarian. I just had porridge which I asked to heat up as it was cold. Mainly local people staying. They have in-house massage service but they come to your room, not is separate location in the hotel. So if you sharing a room with someone, this is a problem. The washing machine was also broken and not fixed while we were there.
Response from Property: Hi Japanibabe, We appreciate you providing us with feedback regarding your stay at our hotel. We are pleased that you have chosen to do business with IHG® Hotels & Resorts. Holiday Inn Express delivers superior value through our brilliant basics and a little more where it matters most, and I'm sorry for the situation. I ensured that our hotel management team read your post as a reference for improvement. Your business with IHG® Hotels & Resorts is appreciated. I hope you consider staying with us again to redeem your confidence. Sincerely, Renz A. Case Manager IHGService
Guest User
Stayed in Feb 2023
Solo travelers
0 review
4.0/5
Very Good
Posted on Feb 9, 2023
Near the BNI station ,near the shopping mall. Easy to access to the airport,5 mins walk from the station,so if you have heavy luggage you can easy to walk to the hotel.no need the taxi. Even if arrive at the night time,not so dangerous. Also no need to book taxi to go shopping.it takes 5mins walk to go to the grand indonesia mall. Totally I recommend this hotel.
Guest User
Stayed in Feb 2023
Solo travelers
0 review
4.0/5
Very Good
Posted on Feb 9, 2023
Decent 3-star hotel conveniently located in central Jakarta, just a few hundred meters from major shopping malls and the national monument. Not very large rooms but equipped with all services. Pretty good buffet breakfast. Polite and friendly staff.
Guest User
Stayed in Jan 2023
Other
0 review
4.0/5
Very Good
Posted on Jan 12, 2023
I was staying here for a temporary transit. I booked through and app and got a room on the 6th floor, near the storage room and right next to an emergency exit - an odd choice to fit in a bedroom there. I was tired after an out of town trip and didn't stay much during the day because I had to go out for work, but I don't know whether it's because I'm too tired to think, I'm always able to sleep peacefully because the beds and the pillows are very comfy. The carpet floor might need extra cleaning and the showers need to be looked at because the water temperature changes every few seconds (from warm to very hot) but the bathroom is overall clean. Hairdyrer might need to be fixed, as the switch was kind of loose and it turns on by itself because the switch would drop back to 'on' after I return it to the cradle, and sometimes when I try to switch it up to 'off', the switch would fall in to the socket. The room size is also quite small, so if you have a lot of stuffs, either you need to organize them or better if you travel light. The desk is also very small, it's hard to put your laptop on if you have medium or large size laptop. Breakfast was so-so, and the menu variety wasn't much, but it's edible, at the very least. Some of the buttons on the elevator were broken and had to be held together by transparent masking tapes. I had to press carefully or it wouldn't function. Staffs are very friendly and they're very helpful, even though I have a ton of stuffs. Overall, this hotel is quite okay if you're looking for a small hotel for a quick stay in the area, but if you're a light sleeper, it might be troublesome as the room that I was at were facing the busy road, and you can hear the noise of vehicles (especially motorcycles) during day and night. There was a family with children staying next to my room, and I could hear the children screaming and jumping around their beds before bedtime. Maybe they should replace the windows or add more noise insulations.
Response from Property: Dear natsumatsuri, First of all thank you for staying with us during your trip here in Central Jakarta. And, thank you for taking the time in providing us with this wonderful and constructive feedback. We are glad to hear that our bed and pillows we provided in your room are comfortable and helped you had a good rest after long day of work. We are also glad to hear that the bathroom is clean overall. And, that our staff has been friendly and very helpful throughout your stay. Regarding the carpet, shower head and also hairdryer in your room we do apologize for the inconvenience that had occurred during your stay. Please be rest assured that these are not up to our standard practice. And, appropriate action and plan have been made to ensure that these issues will never happens again in the future. All of us here are continuously strive to provide our very best services to all of our guests. As we believes that our guests satisfaction has been and will always be our main concern. We are all looking forward to welcome and serves you better in the near future. Best Regards, Edgard - General Manager
Guest User
Stayed in Jan 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jan 12, 2023
Very good relation and services and friendly staff specially person called Mirza , the location in the center of Jakarta you can reach any place you want easly and their food good taste. I'm advices all vistor to stay in this hotel
Response from Property: Dear beco57, First of all thank you for staying with us during your trip here in Central Jakarta. And, also thank you for taking the time in providing us with this wonderful feedback. We are delighted to know that the services provided by our friendly team has been very good specially for one of our Front Office team member Mirza. We will surely pass this message to him as this will means a lot to him. It is also good to hear that you loved our strategic location where everything you need is just minutes away. And, that the taste of our food have also met your expectation. All of us here are looking forward to welcome you back in the near future. Best Regards, Edgard - General Manager