Hot spring Hotels in Chamonix-Mont-Blanc

First let me say the hotel is lovely, the suite was great. From the photos I did expect there to be a separation between the sofa bed and the main bed so it must depend which suite they give you. Ours only had just enough space to walk between the two. Most of the staff are friendly and try to be helpful (see below). Breakfast was great. You can order ”snacking” from the bar until 6pm but then the restaurant doesn't open until 7pm. We didn't use the restaurant but we did have snacking one evening. The food was good but the woman serving at the bar was terrible. Not very polite, not very helpful, almost rude. Really not what you expect in such a classy hotel. After the food was delivered (by other staff) we asked her for cutlery because it didn't come with any.....she didn't do anything. In the end I reached into the restaurant and took some off one of the tables. When my wife shortly after reached in again and took a napkin the woman from the bar complained. The location I would call average. You can walk into a busier area of town in 10 minutes or so. There's one restaurant opposite called Little Boxes which we went to a lot, it does great pizza, hamburgers, drinks, etc. After booking the room I asked the hotel for help from with transfers, equipment hire and ski school for children. Transfers - expensive at 260 Euros each way but they were good. There was a problem with the return transfer being set at the time the flight departed but fortunately I checked the day before and changed it. Equipment hire - Skiset - is in the hotel. They also look after the equipment when you're not using it (see below). Ski School - ESF - very good, the problems arose due to the hotel being some distance from Les Plenards which is where the lessons take place. You have to get there by 9am. It's 20+ minutes walk which you can't do in boots while carrying skis. The bus stop is just opposite the hotel but the woman on reception I asked told me when the bus goes but said it takes 15 minutes and you have to change. So since Skiset doesn't open until 8.30 that doesn't leave enough time. But you have to get there well before 8.30 because there will be a queue. So we ordered a taxi for 30 euros. Turns out the buses go at 8.24 and 8.44 and take 7-10 minutes direct. In the hotel there's a sign which says no ski boots in the lift. So to get the 8.24 you have to ignore that or clomb up the stairs in your boots and carrying skis and then down again in the morning. Or you can collect your skis at 8.30 and catch the 8.44 - If you can get on it. The buses are great in terms of where and when they go, the problem is there's no queue system so every time it's a battle to get on the bus. It's worse at the end of the day because everyone is tired and desperate to get back and the bus doesn't always stop in the same place so because there's no queue system it's pot luck whether you get on it. Then when you're on it they're jam packed, trying to hold your skis, the bus pole and your

We spent a week in February for ski holiday and our stay at the hotel was top expereince! We travel a lot for work and stayed in many hotels, but nothing like this. Hotel has traditional French charm and is conveniently located in the very city center on the pedestrian street, the bus station for ski buses is located just at the back of the hotel. Room was renovated and modern, very clean and with amazing view to Mont Blanc. Breakfast was tasty and fresh. But the most important advantage of the hotel - owners and staff are extremely hospitable and joyful and we felt like real guests, not just as customers. All this made our stay unforgettable, so no doubt at our next visit we will stay again there.

This hotel is located quite far away from Chamonix. We stayed here for two nights during Mont Blanc Marathon, since almost all hotels in Chamo center were fully booked. The hotel has a perfect location for few hikes: You can walk to Bossons glacier and Merlet animal park from the hotel. Both places are behind a good hike (2-5 hours). The breakfast was ok. The pool was closed due to fire :( Avoid rooms towards the motorway. This was a good budget option during a peak moment, but next time I shall stay closer to Chamonix.

Very good hotel! Located in the heart of Chamonix and at the gates of the Aiguille du Midi The attention of the staff is impeccable and the spa is a real plus The restaurant very good a little expensive but very good quality

We stayed in Heliopic Hotel during the 3rd week of March 2022. We booked one of the apartments which had plenty of space for our 3 children (9,6,3) The ski shop staff were very helpful on our first day and we were pleasantly surprised by just how close the hotel was to the main street where all the shops, restaurants and bars were located. A special mention must go to Cyrille and all the concierge team who go out of their way to help you get restaurants reservations, taxis, info about ski school or whatever it is that you require. The concierge service is most definitely 5 star. The hotel is clean and well maintained and the lobby is very kid friendly. It is quite unusual that kids are not allowed to use the swimming pool after 2pm. It seems at odds with the other efforts of the hotel to be child friendly. The private shuttle to the slopes is very convenient but we made the mistake of booking ski school and lessons for 9am which meant that we could not use this service as it got us to the slopes around 9 25/ 9 30. It is a much more preferable way of transporting young kids in ski boots with skis/poles etc than the public bus which is extremely busy and packed between 8am and 10am. However the bus stop is very very close to the hotel also. The apartment was very well equiped, very warm and had plenty of storage space to unpack bulky ski layers. It even had a private boot room beneath it.Overall we would definitely stay here again if we return to Chamonix

The positives: The bed was comfortable and the views amazing if you have a mountain view! From there it all goes downhill fast and you may as well be staying in a Hostel! Check in is 4pm, at which point you're told due to the hotel's desire to protect the environment they've done away with one time use plastics and you're handed a glass bottle and told to go fill it at the dispenser! Sounds good, until you get to your room and find one time use plastic cups in the bathroom and one time use paper cups by the coffee maker along with plastic utensils, and you see that the lights used are not LED's! Looking around you realize there are no amenities like shampoo, conditioner, body lotion, etc. So back to reception to ask about it? This is after all supposed to be a 4 star hotel!! At the reception you're told they have them behind the counter, all you have to do is ask for them??!! (4 star hotel??) You're handed a tray of ”one time use” amenities each one plastic and told to pick the ones you want! The hotels claim to be concerned for the environment is starting to feel a little disingenuous! We also had a real problem with the lighting in the rooms and bathroom. The bathroom lighting is terrible with the lights angled above you so the mirror is really useless because of the shadows! Whoever designed this did not have user friendly for the guest in mind! Also the shower stream was practically non existent, not enough force to rinse my hair and kept vacillating between tepid and too hot! Most of the ”front desk” people don't know anything about customer service and have had no training in it! A 4 star hotel at check-in should at least offer a map of the area and have some knowledge of the vicinity! That was not our experience.. we had to ask for a map! One gets the feeling this is just a temporary summer job for most of these people and they can't wait for this to be over! Obviously we don't recommend this hotel! I don't know how they ended up with a 4 star rating! We have traveled extensively and stayed in many hotels and I can honestly say I've never stayed in one like this! It's definitely not a 4 star hotel.. It's a hostel masquerading as a hotel!

1. Most, if not all, rooms have their own private balconies. These face either the back of the hotel, ie. facing the same range of the Alps as Aiguille Du Midi and Montenvers (the cable cars can be seen from the balconies), or the front of the hotel, ie. facing the city centre and Brevent (another arm of the Alps?) . The block of tree trunk which serves as a stool is very heavy! 2. It is located adjacent to the Chamonix MB train station. It is 3-5 minute-walk away from the town centre, McDonald's being one of the first easily-recognised indications. 3. The hotel interiors are mainly oak (like Ikea type): doors, table, shelves, wall fixtures. Personally love it, esp. the designs being flat and square. This was much more practical and pleasant to the sight compared to 'new' 'urban' furnishings where pieces were oddly shaped and placed. Would certainly seek to stay there again if returning.

The hotel’s balcony offers views of the snowy mountains. The cableway station of Li Nan A pinna is very close, leaning against the pedestrian street, the triple room is quite good. The heating is very powerful. The hotel's luggage storage is self-contained, no one cares, a small room, I sent it in and took it out myself. Hotel WIFI network speed is very fast. It is very convenient to get a car from Geneva. It’s ten minutes from the point of getting off, but it’s uphill, panting.

Long weekend stay with a group of friends. The hotel could not be better located in the centre of town. Yes the rooms are a little dated but they are spacious and clean. Breakfast was reasonable. The staff are all very friendly but special mention to Morgane on reception who was very helpful and with a sterling piece of detective work she managed to track down my skis that had been taken by someone else on the slopes.

Hotel Mont-Blanc is a luxurious hotel in a charming mountain town. Prior to our arrival, we exchanged many communications with the hotel staff, as they provided us with restaurant recommendations and secured reservations for us. During our stay we were able to enjoy the pool, the hot tub, the sauna, and especially time on our balcony overlooking Mont Blanc. Valet service was very courteous. A gift of a little book and treat was provided for children at check-in. The front desk assisted us with activities during our stay, included booking tickets for us. Our accommodation was very nice and we especially enjoyed the very large shower! The location is perfect because the hotel sits off the main street of town, but is just a block away so it's easy to stroll around town, shop, and access the conveniences you may need. There is a lovely garden area near the pool, weather permitting, it is a lovely space to lounge in and enjoy the fresh mountain air. What was most enjoyable and memorable from our stay at the Hotel Mont-Blanc was the food. Their breakfast is worth every penny of the cost - there are so many options and everything is of the highest quality and flavor. Do not miss the hot chocolate! We also enjoyed a special celebratory dinner at their restaurant, which again was absolutely worth the price. The menu changes seasonally, and the dinner we had was one of the best in our lives. We would love to stay at this hotel again, and we would absolutely eat as many meals there as possible!