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Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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Positive reviews(5669)
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Many amenities(1132)
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Delicious breakfast(448)
Clean pool(382)
Great swimming pool(382)
Close to train station(191)
Children's amenities available(34)
Negative reviews(16)
Guest User
Elegant Deluxe Twin Room
Stayed in May 2026
Family
15 reviews
10/10
Outstanding
Posted on Jun 8, 2026
The service was excellent, truly the highlight of this hotel. They were very prompt in responding to all my messages. If you're traveling with family, I highly recommend booking a family room; it's significantly better than the standard twin rooms. It would be even better if they had a laundry room. Although I was on a non-smoking floor, several rooms had their doors open with people smoking and playing cards, which made the entire floor smell strongly. However, this might just be a regional characteristic of Hunan, and perhaps difficult for the hotel to manage.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您給出的滿分評價和細緻反饋,您的認可對我們來説是莫大的鼓勵!很高興我們及時響應的服務讓您感受到了温暖,也感謝您對家庭房的推薦,我們會持續優化房型體驗,努力為家庭出行的客人打造更舒適的空間。關於您提到的樓層吸煙問題,我們深感抱歉。我們會加強樓層巡查與客房管理,通過温馨提示、主動溝通等方式,為大家營造更安靜的入住環境.再次感謝您的理解與包容,期待能再次為您和家人服務,祝您生活愉快!
の志明
Deluxe Queen Room
Stayed in Apr 2026
Solo traveler
25 reviews
10/10
Outstanding
Posted on Jun 1, 2026
This is probably one of the best high-class hotels. The staff were very attentive. When they saw me carrying my luggage from the main road because the ride-hailing driver stopped by the roadside instead of the drop-off bay, they quickly came over to help. The hotel service then brought my luggage to the room and clearly explained the room and its amenities. That said, I was a little concerned about security: the "power card" (which can also open room doors) in my room was not actually linked to my room, and linked to other room on the other floor. I hope the hotel looks into this, as it could pose a security risk if the power card and key card aren't assigned to the same room.
Response from Property: Dear Valued Guest,Thank you so much for your review of your stay. We are pleased that you were satisfied with our luggage assistance and room introduction, and we will recognize the relevant team members.We sincerely apologize for the inconvenience caused by the faulty power card. Our housekeeping department will rectify the power card configuration to prevent similar issues from recurring.We appreciate your valuable advice and look forward to welcoming you again to experience our improvements.
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on May 15, 2026
My stay at the Wyndham Changsha was very satisfying. The hotel is located in the Desiqin business district, making dining and shopping incredibly convenient. Getting a taxi to Wuyi Square or other attractions was always smooth. The front desk staff were efficient, friendly, and professional, proactively offering local tips.
The room was spacious and bright, with a wide-angle view from the floor-to-ceiling windows. The bedding was very comfortable, and the shower had excellent water pressure. A special shout-out to the concierge's quick response time – they were always instantly available. Breakfast offered a wide variety, including freshly made Hunan rice noodles and other local specialties, which tasted authentic. For an international brand hotel at this price point, the value for money is excellent. I'll definitely prioritize staying here again on my next trip to Changsha.
Original textTranslated by Google
Response from Property: ❖樓下即是德思勤廣場❖ 感謝您對酒店位置的認可!踞守雨花德思勤城市廣場商圈,近高鐵南站、汽車南站,交通便捷、出行高效,下樓即享美食、購物、娛樂一站式體驗。全屋高品質床品床墊、全景採光窗、品牌衞浴等精心配置,兼顧舒適與美奢感,每一處設計都為提升入住體驗。團隊經過嚴格培訓,禮儀規範、響應迅速、態度謙和、專業高效,以國際品牌標準服務每一位賓客。您的肯定是對我們服務團隊最大鼓勵,恭候常回 “家”!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2026
Business traveler
12 reviews
10/10
Outstanding
Posted on May 15, 2026
The room was clean and hygienic, and the service was warm, thoughtful, and meticulous. The breakfast spread was quite generous. The hotel is located near a commercial pedestrian street with many dining options and snacks, offering a quiet escape despite the bustling surroundings. It's conveniently located close to the commercial center with easy transport access. A truly excellent experience!
Original textTranslated by Google
Response from Property: ❖位於長沙南城CBD❖謝謝您的細緻好評!我們深知潔凈是品質服務的底線,從空氣清新、用品無菌到地面無塵,每一處細節都傾注用心。很高興我們的嚴謹與細緻被您看見,未來也將持續守護每一份安心,恭候常回 “家” 看看。🤍
Guest User
Deluxe 2-bed Room
Stayed in Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 3, 2026
Service: The butler service was very attentive!
Environment: Clean, tidy, and understated luxury.
Extended Stay Benefits: Breakfast variety was excellent.
Original textTranslated by Google
Response from Property: ❖一對一管家服務❖謝謝您的高度評價!以專業詮釋服務,以温暖傳遞用心,從前台到客房,每一位工作人員都全力以赴。很榮幸為您帶來愉悦入住體驗,長沙温德姆恭候您再度蒞臨!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Better than expected! There was a minor issue that was promptly resolved, and they even sent up some fruit.
Original textTranslated by Google
Response from Property: ❖尊享延遲退房服務❖謝謝您的高度評價!以專業詮釋服務,以温暖傳遞用心,從前台到客房,每一位工作人員都全力以赴。很榮幸為您帶來愉悦入住體驗,長沙温德姆恭候您再度蒞臨!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on Apr 20, 2026
Overall, the room was excellent and very comfortable. The hotel's cleanliness was also top-notch.
Original textTranslated by Google
Response from Property: ❖位於長沙南城CBD❖非常感謝您對酒店衞生的高度認可!我們始終堅持一客一清、深度消殺、細節潔癖級標準,從床品、衞浴到每一處角落都嚴格質檢,衹為給您安心、舒心、放心的入住體驗。我們堅守舒適為本、美學為輔的理念,打造鬆弛感十足的空間,讓您卸下疲憊、安心休憩。很高興這份靜謐與雅緻打動您,期待再次為您呈現高品質旅居體驗。
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Apr 3, 2026
The hotel's location is excellent, very close to the Desiqin business district, making getting around incredibly convenient. The room was clean and tidy, and the bedding was soft and comfortable, ensuring a peaceful rest. There are also many great food and entertainment options nearby, and it's a quick trip to the high-speed rail station. The butler service was warm and thoughtful; check-in and check-out were handled quickly. Especially because of my itinerary, the butler even made a special note for a late check-out, and they even gave me a small gift when I left, which was a very warm gesture. Overall, the value for money is superb, and I will definitely choose this hotel again next time I visit Changsha!
Original textTranslated by Google
Response from Property: The hotel is located in the heart of Xiangfu Middle Road, Yuhua District, Changsha, standing alongside Desiqin City Plaza and radiating throughout the Hongxing commercial district. It is adjacent to Changsha South Bus Station and Changsha South Railway Station, and is 28 kilometers from Changsha Huanghua Airport. The hotel boasts a superior location and convenient transportation. Guided by a fashionable lifestyle, the hotel is committed to creating a stay that caters to the lifestyle of Chinese travelers. Thank you again for your recognition, and we sincerely look forward to your next visit! Best regards!
Ying2668
Elegant Deluxe Twin Room
Stayed in Jan 2026
Family
47 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The hotel is conveniently located next to a large shopping mall within walking distance, with ample parking available both at the entrance and in the basement. The room was incredibly clean, which was a huge plus for someone like me who is particular about hygiene. Fresh fruit was delivered to the room daily, which was a lovely touch! The service was excellent. I'll definitely choose Wyndham again on my next visit to Changsha.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for staying at Wyndham Changsha. We will continue to maintain our high standards of service and strive to create a comfortable and welcoming experience for every guest. Thank you again for your review, and we sincerely look forward to your next visit!
Lvxingderanran
Deluxe Queen Room
Stayed in Jan 2026
Couple
2 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The location is great for getting a taxi. Both the hotel and room are clean and tidy. It's a thoughtful touch that they can deliver Starbucks from the first floor directly to your room. Ordering food delivery is also convenient with their robotic delivery service. The butler service is very attentive. Everything was fantastic!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!看到您這麼細心、用心的好評,無法形容此刻激動的心情,長沙温德姆酒店一直堅持以一切以客人滿意為中心的服務理念為顧客提供優質服務,期待您常來,我們一直都在!
Guest User
Elegant Deluxe Double Bed Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Hotel stay was pleasant, staff was very attentive when we requested for a scale when the one in our room wasnt working. We requested for late check out and the process was very smooth. Highly reccommend!
Response from Property: Dear valued guest,Thank you sincerely for your wonderful five-star review and heartfelt recognition of our team’s service!We’re glad our associates promptly assisted you with the broken in-room scale and arranged your late check-out seamlessly. Your satisfaction is our top priority, and we strive to deliver thoughtful, responsive hospitality for every stay.We look forward to welcoming you back to soon for another pleasant getaway!
Guest User
Deluxe Queen Room
Stayed in Mar 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on Apr 27, 2026
The hotel room was spacious and bright, with a well-designed layout. The bed was soft and comfortable, and the bathroom was clean, tidy, and fully equipped. The service was especially great; they even notified me when I left something behind. Plus, the complimentary coffee and takeaway food could be delivered right to my room. I'll definitely come back next time I have the chance!
Original textTranslated by Google
Response from Property: ❖外賣機器人小洛送到房間❖謝謝您的讚美!我們致力於打造高顏值、高舒適、高格調的旅居空間,大氣典雅的公區、温馨柔和的客房氛圍、細膩質感的軟裝,目之所及皆精緻。很高興成為您長沙之行的治癒棲息地。🤍
Guest User
Deluxe Queen Room
Stayed in Mar 2026
Booked for others
12 reviews
10/10
Outstanding
Posted on Apr 29, 2026
Booked this hotel again! The staff are so friendly and proactively asked about my check-in time. They even upgraded my room, which was a lovely surprise, and arranged for fresh fruit to be delivered to my room beforehand. The location is super convenient for food and getting around. The local Changsha rice noodle shop they recommended was delicious, especially the stir-fried topping! The hotel facilities are great, and the rooftop pool has a comfortable water temperature with nice views. A really pleasant stay overall.
Original textTranslated by Google
Response from Property: ❖一對一管家服務❖ 感謝好評!從入住引導、需求響應到細節關懷,員工始終以真誠耐心對待每一位賓客。用心服務、主動貼心,讓您感受賓至如歸的温暖。感謝您對酒店位置的認可!踞守雨花德思勤城市廣場商圈,近高鐵南站、汽車南站,交通便捷、出行高效,下樓即享美食、購物、娛樂一站式體驗;每一項設施都以舒適為核心,讓您卸下旅途疲憊,享受安穩休憩,願每一次入住都舒心放鬆,期待重逢!
Guest User
Family-friendly 2-bed Room
Stayed in Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Mar 20, 2026
Love the hotel and the staff at the hotel - they are really friendly and gave really good service , the hotel room is roomy and very clean as well - thoughtful touches to have kid items (kids slippers, step ladders, kids toothbrush set). The kids loved the family room too as it had a little tent in it. The breakfast spread was really good too. Would highly recommend if you are coming to changsha to stay here.
Response from Property: 尊敬的賓客您好!感謝您在百忙之中對我們進行點評,能夠得到您對我們員工的讚揚,是一種可以鼓勵我們向上前進的動力。在您入住的這段時間內,能夠與您相識,是我們的一種緣分,我們真誠地期待與您下次相約!
Guest User
Deluxe Queen Room
Stayed in Feb 2026
Couple
6 reviews
10/10
Outstanding
Posted on Mar 15, 2026
The hotel environment is great, and it's not expensive. When I booked, it was only around 700 a day, but the service was on par with hotels costing one or two thousand a day. Before check-in, the butler proactively sent Didi (ride-hailing) vouchers and even helped me pick up Starbucks and deliver it to my room. On the last day, they proactively asked if I wanted a late check-out and even helped me find a forgotten item and mail it back. Overall, it offers both great value for money and excellent service. I highly recommend staying here if you're in Changsha!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您選擇長沙温德姆酒店,並在百忙之中分享您的入住體驗。我們的服務,品質,細節能夠得到您的肯定,我們倍感榮幸。讓每一位賓客感到賓至如歸,是我們堅持不懈的追求。最好的廣告是客人口口相傳的推薦,我們期待着您的再次體驗,祝您生活愉快!