No. 66 Miaoqian Lane, Taihang East Street (Near Yan'an North Road), Luzhou District, Changzhi, Shanxi, ChinaView Hotel Details
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Noble Light Luxury Hotel Guest Reviews
4.8/5
Excellent
606 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(606)
Positive reviews(597)
Reviews with photos/video(300)
Friendly front desk staff(91)
Classy environment(77)
Delicious breakfast(71)
Many amenities(40)
Near shopping area(16)
Well decorated(13)
Well designed(9)
Nice toiletries(8)
Negative reviews(9)
TheDawg
Guestroom (Double Bed)
Stayed in Sep 2023
Business travelers
223 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The hotel is very good location and excellent service
Response from Property: Thank you very much for choosing to stay at Juemei Light Luxury Hotel and leaving your review. We are deeply honored to receive your recognition. We are inspired by your support and are delighted to have brought you such thoughtfulness. Welcome to stay at Changzhi High-speed Railway East Station Juemei Light Luxury Hotel next time. Service Butler: Xiao Yang
Guest User
Smart Room (2 Beds)
Stayed in Aug 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 23, 2024
This is the most satisfying hotel in my trip to Shanxi. The Light Luxury Hotel really lived up to expectations.
Facilities: Complete and practical, especially the bathroom is not only separated from wet and dry, but also equipped with a smart toilet, which is high-end and comfortable.
Environment: European style decoration, warm, fashionable and avant-garde
Hygiene: very clean and refreshing
Service: The waiters are warm and thoughtful. From the reception to the check-out, the professional service is touching. The customer service cleaning lady thoughtfully sent me a steam eye mask when she saw me working on the computer. The snacks and fruits delivered to the room every day further reflected the hotel's attentiveness. The breakfast is rich, the dishes are not only nutritionally balanced, but also carefully matched with colors. It is highly recommended.
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6/10
Response from Property: We are glad that our hotel has become the most satisfactory choice for your trip to Shanxi. The hotel facilities are complete and practical, and the European decoration style is fashionable and avant-garde. We pay attention to hygiene and keep things clean and fresh. The service team is warm and thoughtful. From entering the store to leaving the store, you will be moved by the professional service. The cleaning aunt thoughtfully provides steam eye masks, and daily snacks and fruits show your attentiveness. The breakfast menu is different every day, including handmade wontons, local soup, Xiangyuan handmade noodles, etc., with balanced nutrition and careful color matching. Highly recommended! Looking forward to your visit again. Changzhi High-speed Railway East Station Juemei Light Luxury Hotel
Guest User
Guestroom (Double Bed)
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Service: The security guard Yang's service is excellent. As soon as we got off the bus, he helped us pick up our luggage, open the door, open the elevator, and send our luggage to the guest room. WeChat service was provided throughout the entire process. He even recommended delicious food when we went out to eat. He was super nice and there was also a front desk clerk. My sister (forgot my last name) and the room service staff, as well as the person in charge of breakfast, proactively recommend delicious food. The overall service is better than that of a five-star hotel. I like your service manually 👍👍👍👍👍, the overall service I also experienced the hotel management concept and highly recommend everyone to stay in this hotel.
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Response from Property: Thank you very much for your compliment! Brother Yang and his colleagues will be very happy. Have a safe trip during the National Day trip and welcome you back next time. Juemei Light Luxury Hotel at Changzhi High-speed Railway East Station
Anonymous User
Elegant Residence Double Bed Room (Projection, Smart Toilet)
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Stayed for two days, the room was clean and well-equipped, the laundry room was convenient, the breakfast was good, and the service was great 👍
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Response from Property: Thank you very much for your praise. This is the motivation and source for us to continue to persevere! Let me tell you quietly that not only is Xiaomei’s service good, but I also have many advantages, all of which reveal Xiaomei’s intentions. If you like Xiaomei, remember to follow us at any time~
Guest User
Guestroom (Double Bed)
Stayed in Jul 2024
Travel with friends
6 review
1.5/5
Posted on Aug 29, 2024
The price/performance ratio is very low. The decoration is old and smelly. I don’t recommend booking this hotel. I won’t book it again in the future. The breakfast is also very basic. It’s not worth the price. I advise you to avoid booking.
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Response from Property: 非常抱歉給您帶來不好的體驗。我們會重視您的反饋,努力改進。期待未來有機會為您呈現更好的服務。祝您生活愉快。
Guest User
Smart Double Bed Room (Projection, Smart Toilet, 2 Zero Pressure Mattresses)
Stayed in Aug 2022
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 30, 2022
The service from Lu Xia at the front desk is very good, the hotel facilities are complete, the room humidity is just right, and there are quite a lot of breakfast varieties
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Response from Property: We use the best and most practical things for your stay experience, which is warm and stress-free, practical but not flashy. Your feelings are our affirmation and encouragement, and we will continue to work hard...Come on! ! !
Guest User
Guestroom (Double Bed)
Stayed in Jan 2023
Solo travelers
2 review
1.7/5
Posted on Feb 11, 2023
The sanitation is mediocre. The shower is hot for a while and cold for a while, so there is no suitable temperature, and the shower head is full of water and alkali. All blocked, the water is too small. In such an expensive hotel, it is not cleaned frequently, and the shower head is replaced. There are hairs all over the bed sheets in the room. I don't know what I would like. I am really speechless.
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Response from Property: Hello: Thank you for taking your precious time to evaluate the hotel. We have made rectifications in response to the problems you mentioned. We will strengthen and do better in all aspects and look forward to your next visit.
Tubadada
Guestroom (Double Bed)
Stayed in Sep 2022
Solo travelers
8 review
2.5/5
Posted on Oct 8, 2022
As soon as I entered the room, I smelled cigarette smoke. It was not properly handled. The walls were covered with various patches. Very *. The hair dryer was almost broken and made a loud noise when used. They didn't pay attention to replacing it. It's really not a high-end hotel. At most, it's an economical one. Not as good as the Home Inn that costs more than 100 yuan.
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Response from Property: I am very sorry that this check-in did not bring you a good experience. When you checked in, we did not communicate with you in time whether we needed to make smoke-free treatment. It was our mistake. I am very sorry. My host, you said that the patch on the wall was due to the recent small beauty. The room is being repaired, and the hair dryer is noisy. We have checked and adjusted and replaced it. Xiaomei will make improvements based on these issues you raised. I hope you can give Xiaomei a chance to make improvements and look forward to your next visit~
Response from Property: 尊敬的小主,您好,非常感謝您對爵美輕奢酒店的支持,能夠得到您的認可,我們非常的激動。您的讚美是我們繼續前行的不竭動力,您的認可是爵美輕奢酒店在服務中得到的最美禮物,我們會一直努力,一直用最優質的服務,迎接每一位小主。很榮幸能夠為您的旅行提供舒適、乾淨的住宿。謝謝您給予酒店大大的褒獎,您的鼓勵會激勵我們最好地為小主提供滿意的入住體驗,熱忱期待您的再次光臨!
Response from Property: 您的評價簡直酷炸了!我們酒店可是首家智能化酒店哦,就像一個充滿驚喜的科技寶藏。鏡前燈、電動窗簾、茶具、燈光系統、吹風機、洗澡水……每一處細節都是我們精心打造的智能魔法,衹為給您最舒服的體驗。前台的小路更是把周到服務發揮到極致啦!我們期待您再次光臨,來繼續享受這獨一無二的智能化之旅,讓您每次來都像開啟一場新奇的冒險!
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 25, 2024
酒店衞生乾淨,大廳還有免費小零食,前台劉柳服務很熱情,地理位置優越,推薦很不錯
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Response from Property: 感謝您的入住與分享,酒店主力房型是爵美大床房,2米*2米 大床搭配舒達睡眠床墊,讓您 有一個甜美、健康、無夢的睡眠夜晚。歡迎下次體驗噢.......