Country Garden Phoenix Hotel Reviews

This hotel has a good location near Chaohu Lake, providing beautiful views while still close to the city. The breakfast selection is decent, though the breakfast area got crowded during peak times. The staff is friendly and always willing to assist. However, the rooms can be a bit noisy, and some of the outdoor facilities are in need of maintenance, which slightly detracts from the overall experience. Ideal for a short stay, but a few improvements would enhance comfort. Taller travelers will feel the beds are too short.

We had a great time staying here. The whole place is beautiful. The hotel staff was incredibly kind and accommodating. Desserts were complimentary, and the breakfast was delicious. The balcony overlooking the lake was breathtaking, and the room was spacious and clean. We’ll definitely come back.

The attention of the team was excellent but the entertainment services were not what was advertised about the hotel.

Room was good, not sure why they have a jacuzzi bath when they remove the jacuzzi function. Pool was nice but they didn’t have any male lockers left when I went. Food was good but not really western considering it is the western restaurant.

Hotel staff good and hotel is clean and nice and safe

This hotel has many good points but also many things they can improve. The staff are very friendly and helpful. The hotel inside is beautiful. The rooms are big and clean, and in general the rooms are quiet and well insulated. Unfortunately we were there at a quiet time so the western restaurant was not open, but they did have a small western menu available and went to a lot of trouble to accommodate us. The extra blanket had some nasty stains on it and had to be changed (housekeeping should pay more attention to this). The tennis courts etc. are poorly maintained. But overall it was a pleasant stay and I would stay there again.

When family members comment on this hotel, they say it feels like home. When I was in class for three weeks in my life, I encountered problems. The troubles were solved by the front desk guys Ren Jundong and Xiao Wei, and their service attitude was very good. And the aunt Zizimei of this hotel is also very patient and kind. Let me talk about the facilities of this hotel, because it is my first time here, and his facilities are still good, very high-end but low-key. Do you know that luxury has connotations? There is a large pot of green radish in this house, which makes the environment very elegant. Then there is also a large bathtub, which can give you a very comfortable bath. Then it has a very comfortable bath at night. Sometimes he will bring you fruit and milk, which is very comfortable. Then the housekeeper will remind you to close the doors and windows. Then he is very considerate and warm, and it feels like you are back at home. It is recommended for families traveling and friends with children to stay here.

The attitude of the waiter was very good, and the porter sent my luggage to the room for me. Old-style hotel facilities, but they have tried their best to maintain them very well. The room is large, the balcony is large, and the view is very good. You can look at the lake and the garden, and you can just sit in a daze. Turning around the hotel, it is very big and well-equipped. You can imagine its glorious moment. Some places are not used all the year round. It's a pity. I sat on the massage chair in the lobby and felt relaxed! Breakfast buffet, many varieties, freshly ground coffee, freshly ground coffee, very good!

The hotel is a typical building type of Country Garden. The area is vast, surrounded by mountains and rivers, the eyes are full of greenery, and the air is fresh and pleasant. The staff at the front desk, cleaning, restaurant, etc. are all courteous. The overall decoration shows the luxurious style of the year. The room is square, with wet and dry separation, and the shower water flow is also good. Overall, the price/performance ratio is very high.

歡迎水果:有水果 環境：很好 服務：好 免費升級了房間，贈送了水果和卡片，跟貼心的服務。窗外就是湖，還有小陽台，還可以曬衣服，很滿意，下次還會入住，希望還能一樣的服務升級

假期旅行途經巢湖，入住此酒店2天。碧桂園酒店前台馬宜梅熱情接待了我們，並安排帶陽台安靜的房間。同時，給我推薦了周邊旅遊路線和攻略。讓我們一家玩得很開心，離開酒店時送給了孩子路途消遣的小禮物（迷你積木）温暖而貼心。值得推薦入住的優質酒店。👍👍👍

房間很大，沒訂臨湖的房間但也有個露台，衹是衹能看到房頂，衞生間也很大，乾濕分離。酒店服務很好，到酒店就有服務員幫忙拿行李，一直送到房間，退房還送了禮品和礦泉水。酒店自助餐晚餐非常豐富，還給住宿客人優惠。早餐也很豐富，但小點心不如晚餐的好吃，牛奶沒有熱的。

酒店在巢湖東南角，看得出來修建時碧桂園真的很有錢，酒店很大，裝修富麗堂皇。因為比較老的酒店了，房間裝修比較老派，行政大床房內的走廊真是我見過最長的酒店走廊…… 酒店還有後花園，可以看到巢湖日落。晚上正好趕上篝火晚會。早餐品類豐盛。服務也不錯，前台飛飛服務很好。

五星級的環境，頂級的服務，賓至如歸不為過。 一直對房地產行業酒店行業無感，但此番體驗過後，希望優秀的民營企業家，優質的民營企業初心不改，挺過金融環境的大週期，繼續發光發熱！ 專業化的經營服務，是國有企業無法匹及，祝越來越好！