Guest User
November 23, 2023
The room that the front desk arranged for me was very bad. The shower room leaked, the bathroom smelled bad, there were two big fans outside the room, which made noises from time to time, the glass windows were covered with moss, and the room did not even have the most basic fire mask. It was sent at my request. I went to the front desk to complain and was told that your room was at a fire sale price. You can ask Ctrip for this kind of room. You can't change it. The attitude and expression were very arrogant. I asked Ctrip customer service at night and they didn't know this was the case. After communicating with the hotel, the hotel still refused to change the room. The breakfast was also very simple, without even sliced bread. This is the worst three-star hotel I have ever stayed in.
Original TextTranslation provided by Google