TownePlace Suites Charleston-West Ashley

Carpet had ripples from bed to bathroom (tripping hazard) toilet tissue holder and bathroom baseboard poorly repaired. Room are not well insulated as we could here upstairs walking around all night and next doors tv blaring at 630am. Breakfast was good, efficient and different day to day. Front desk was very welcoming and all staff we talked to friendly. We still expected more in a quality room from Marriot

Great option for stay with your family, good price, clean, the breakfast include is good, the amenities are nice and the staff are very friendly and servicial

We had to change rooms because the heat didn’t work. Although a little irritating after we had half-unpacked, the staff made it very easy. Overall i haven’t met a more helpful or pleasant group of hospitality workers in very long time. Everyone, from front desk to dining room to housekeeping was above the norm.

I stay with in the two room suite for Christmas vacation. 2 adults 3kids best experience in hotel every. They gave us snacks at checkin. the kitchen was fully furnished. you could borrow anything from rice cookers to board games. The breakfast was delicious everyday even on Christmas morning. Overall great stay

Room was clean and spacious. Fully stocked. Television worked good, no issues with internet like some places. Staff while respectful and cordial.. no one goes out of their way to say hello or ask if you need anytime. Cleaning staff does not speak at all. While these are not deal breakers, they still are important for feeling welcome. The person doing my check in, barely looked up at me as she asked questions. Again, she was nice but not friendly. Not a complaint just an observation. Loved the breakfast choices, don't get grits much at hotels. But also noted one morning I went in later and some things showed evidence of being tougher under the heart longer, like the potatoes. But still a good breakfast.

Everything about this place was amazing. Every staff member was wonderful and friendly. We were in town for my sons' surgical procedure and they made us feel welcome and ensured we were comfortable. 10/10! We will definitely be staying again in the future.

The staff at this hotel made this stay for us. From the lady at the front desk switching rooms to downstairs since I just had surgery & the breakfast staff offering help since I couldn’t walk while smiling and making our family feel welcome. Absolutely incredible staff

We stayed here for a volleyball tournament. Driving to the coliseum was about 8 minutes away and was easy to get to. Great customer service at the hotel. Great breakfast and clean rooms.