No. 86 West Street with No. 6, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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Laizhu Xingchen Hotel (West Street Road) Guest Reviews
4.7/5
Outstanding
5918 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5918)
Positive reviews(5847)
Reviews with photos/video(778)
Awesome stay(1522)
Awesome rooms(1131)
Friendly front desk staff(555)
Great location(551)
Classy environment(520)
Awesome amenities(498)
Easy to get around(440)
Convenient location(382)
Negative reviews(71)
Guest User
Wonderful Scenic Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
We had a great time at Niceso here, the rooms were spacious and had good amenities during our stay in Chengdu, the reception staff were helpful with our booking and even provided advice on planning our itinerary, a great stay at an affordable price!
Response from Property: Dear guest, hello! Thank you for your good comments. Laizhu is a natural, quiet, simple and warm humanistic hotel with a group of lively and enthusiastic partners. It is thousands of miles away from home, just like visiting. We hope to bring warm and considerate service to every guest. You are welcome to bring your family to play. There is always unexpected warmth in Laizhu. Laizhu people welcome you home at any time.
Guest User
Light Luxury View Double Bed Room
Stayed in Aug 2024
Family
2 review
2.7/5
Posted on Sep 25, 2024
- very hard bed
- very thin pillows
- only given 2 pillows per pax and unable to provide more
- moldy toilet floor
- no drainage around toilet bowl as water keeps flooding out of toilet so you would be doing your business with water pooled around your feet
- cockroach in toilet (see pic)
Response from Property: Dear guest, thank you for your comments. We are very sad that we cannot give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience. We will let you feel our sincerity and let you see that our hotel is constantly working hard to improve. We will welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. I sincerely hope that you can stay again.
Anonymous User
Boutique Room - with View (Double bed)
Stayed in Oct 2024
Family
6 review
4.2/5
Very Good
Posted on Dec 3, 2024
So far so good
Response from Property: 尊敬的客人您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,我們在努力,期待您見證!祝:一切順利!
Maria Inmaculada
Boutique Room - with View (Double bed)
Stayed in Nov 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Dec 28, 2024
The staff didn't speak English and they did not try much to translate and answer my questions, they weren't super helpful with my traveling to the airport doubts.
I liked the hotel because it had plenty of toiletries and the room had a very nice kettle and tea pot with tea.
Allso, I had the privilege of late check out at 2PM.
Response from Property: 親愛的客人您好!感謝親的好評哦,來住是一家自然,靜謐,樸實,温暖的人文酒店,有着一羣活潑,熱情的夥伴,離家千里,直如串門,希望帶給每一位客人温暖貼心的服務,歡迎您帶家人來玩哦,在來住,總有不期而遇的温暖,來住人隨時歡迎您回家。
Guest User
Elegant Panoramic Double Room
Stayed in Oct 2024
Solo travelers
4 review
3.5/5
Posted on Nov 16, 2024
Basic hotel. The room is spacious but it's missing a proper sitting area inside, now there is just a big empty space. Rooms on the road side are really noisy but the front desk did warn me about that upfront and they provide earplugs if needed. The staff is friendly and helpful. The location is a bit far away from most of the sights and the nearest subway is also a bit of a walk.
Response from Property: 尊敬的客人您好,感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富,我們也將繼續努力不斷完善各項服務,希望能在來住與您再相逢。祝您心情愉快,闔家幸福!
Pai
Elegant Panoramic Double Room
Stayed in Sep 2024
Couples
16 review
4.2/5
Very Good
Posted on Oct 31, 2024
We had a pleasant 3 nights stay at this hotel. If you like to eat, there are tons and tons of options right in the area. If you like to shop, there is a big Parkson outlet right across from the hotel. The hotel room is clean and neat. It’s a bit on the small size. Everyday, the room will be cleaned and restocked with the  toiletries items and 2 bottles of water. All and all, i like the location of the hotel. I would definitely recommend this hotel to my friends and family.
Response from Property: 親愛的客人您好,感謝您選擇成都來住酒店,並給予我們5分肯定,您對小夥伴點名好評已經收到了喲~看到您的好評心裏正激動着吶~看到您分享的入住細節與美好瞬間,小夥伴們感到十分滿足,我們的最高使命是令來住成為一個讓賓客獲得真誠關懷和舒適款待的地方~酒店周邊交通便利,小住代表酒店全體小夥伴真誠期待您的再次回來,讓我們有機會為您再次提供完美的入住體驗~酒店
Anonymous User
Boutique Room - with View (Double bed)
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 19, 2024
Cool hotel. The rooms are clean and have everything you need. It's located in a good spot, so there's not much traffic. The neighborhood is very nice, and you can find everything you need within a few steps of the hotel. The administrators are very friendly and helpful, which is especially valuable when you're a foreign tourist with no language skills. Overall, I highly recommend this hotel, the price/value is perfect
Response from Property: 親愛的客人您好!看着您如此高的評價,默默的讀了好幾遍,萬分感動。很榮幸能成為您此次出行的選擇。正是因為擁有眾多像您這樣有品位的客人,才能激勵我們在成為客人摯愛的酒店的道路上不斷進步。也非常期待您下次來店的精美圖片哦,您的下個5星好評是來住的奮鬥目標哦。期待與您再次相遇~祝您生活愉快~
peggynini
Boutique Room - with View (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
very good hotel nice location go everywhere very near nice people
Response from Property: Dear guest, hello! I read your high evaluation several times silently and was deeply moved. It is an honor to be your choice for this trip. It is because of so many tasteful guests like you that we can inspire us to make continuous progress on the road to becoming a hotel loved by guests. I am also looking forward to your beautiful pictures when you come to the store next time. Your next 5-star praise is the goal of staying here. I look forward to meeting you again~ I wish you a happy life~
Martina86
Wonderful Scenic Double Bed Room
Stayed in Jul 2024
Couples
7 review
4.5/5
Great
Posted on Aug 14, 2024
The hotel is very close to kuanzhay alley and about 1km to subway station. The room is quite comfortable e the girls at the front desk are very nice and helpful for any need.
Response from Property: 親愛的客人您好!感謝親的好評哦,來住是一家自然,靜謐,樸實,温暖的人文酒店,有着一羣活潑,熱情的夥伴,離家千里,直如串門,希望帶給每一位客人温暖貼心的服務,歡迎您帶家人來玩哦,在來住,總有不期而遇的温暖,來住人隨時歡迎您回家。
Guest User
Boutique Room - with View (Double bed)
Stayed in Jul 2024
Business travelers
4 review
3.5/5
Posted on Oct 18, 2024
in the city, prepare for traffic jam. room is not bad but aircon was a bit noisy
Response from Property: 3)尊敬的客人您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。酒店管理層非常重視,並已經做了認真的調查和及時的整改,您的寬容和理解是對我們工作的鼓舞和支持!真誠期待您的再次光臨!
Guest User
Boutique Room - with View (Double bed)
Stayed in Apr 2024
Other
4 review
5.0/5
Outstanding
Posted on May 8, 2024
nice ❤☀
Response from Property: Hello dear guest! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
annaclara.jahn.
Boutique Room - with View (Double bed)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
the room is very clean and tidy very good like👍❤️
Response from Property: 親愛的客人您好!非常感謝您的入住並在百忙中留此五星好評,您的滿意是我們的榮幸也是我們服務的源動力,您的五星好評是我們酒店的活招牌呢!我們一定會繼續努力,力爭在服務上做得更好,從而贏得更多親的十分滿意和五星好評!來住的發展離不開親的繼續關注與支持哦,我們誠邀您的再次光臨!祝願您闔家幸福,萬事順意!
Leh Hak Kelly
Boutique Room - with View (Double bed)
Stayed in Oct 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Good location, comfy bed. Value for money.
Response from Property: 親愛的客人您好!非常感謝您的入住並在百忙中留此五星好評,您的滿意是我們的榮幸也是我們服務的源動力,您的五星好評是我們酒店的活招牌呢!我們一定會繼續努力,力爭在服務上做得更好,從而贏得更多親的十分滿意和五星好評!來住的發展離不開親的繼續關注與支持哦,我們誠邀您的再次光臨!祝願您闔家幸福,萬事順意!
Aisha Peng
Light Luxury View Double Bed Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
good , nice seevice, ok location
Response from Property: 親愛的客人您好!看着您如此高的評價,默默的讀了好幾遍,萬分感動。很榮幸能成為您此次出行的選擇。正是因為擁有眾多像您這樣有品位的客人,才能激勵我們在成為客人摯愛的酒店的道路上不斷進步。也非常期待您下次來店的精美圖片哦,您的下個5星好評是來住的奮鬥目標哦。期待與您再次相遇~祝您生活愉快~
Guest User
Elegant Panoramic Double Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 14, 2023
The environment is good, Xiao Xin and Fu Fu are very warm, the transportation is convenient环境不错小鑫芙芙很热情
Response from Property: 親愛的客人您好!感謝您對小住的喜愛噢!來住是一家高品質的酒店,帶有濃厚的都市人文的色彩,我們希望為旅途中的客人營造一個舒適的家、為奔波在繁華都市的中青年打造一個專屬的“世外桃源”,我們希望把來住最美好的東西傳遞給每一位都市人,願在奔波勞累中享受一份放鬆、安靜和喜悦。相信您會越來越喜歡來住~真誠、友愛、樸實的來住人期待您的到來~酒店主管:芙芙