To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.9
Service4.8
Cleanliness4.9
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All reviews(5772)
Positive reviews(5691)
Reviews with photos/video(1453)
Delicious breakfast(433)
Friendly front desk staff(312)
Convenient for shopping(296)
Near shopping area(288)
Luxurious(178)
Loved the night views(163)
Great swimming pool(56)
Excellent afternoon tea(20)
Negative reviews(81)
Guest User
2 Queen Deluxe Skyline View Room
Stayed in Oct 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Itโs a bit old and far from metro station but still rated it 5/5 for the superb service
Response from Property: Dear Guest, we are very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
nomo.lov
King Premier Lifestyle Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Only 1 night. Need more time to enjoy everything
Bed - extremely soft but comfortable
Restaurant - stuff is super nice and pro
Swimming pool - nice before 9am, after - be careful kids are coming ๐
Reception - sometimes not English friendly
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
David Oon Tian Aun
King Deluxe With Study
Stayed in Jun 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Great environment, clean with great service in a posh neighbour. No regrets.
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Nyan Zhe Chen
Twin Deluxe Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 21, 2024
My stay at Waldorf Astoria was outstanding! The buffet spread was excellent, offering a great variety of delicious options. The room size was also incredibly impressive, providing plenty of space to relax and unwind in comfort. Plus, the hotel's convenient location right beside the mall made it easy to explore and shop. With fantastic service, spacious rooms, and a great dining experience, my stay was truly memorable.
Response from Property: Dear Guest, we are very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Lance Yang
King Deluxe Room
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Sep 7, 2024
This was a wonderful stay, so much so that I only planned to stay for one night, but ended up staying for 4 nights, thanks to Yumi's warm service. I have to say that Waldorf Astoria is the best choice to visit Chengdu.
Response from Property: Dear Guest, we are very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Ken Jen
King Deluxe Room
Stayed in Jul 2024
Other
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
Stayed here for five nights and had a wonderful experience thanks to Miya who arranged a surprise for us. She was really helpful and kind in assisting us during our stay here.
Would definitely come back again.
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Guest User
King Deluxe Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 21, 2024
It's so grand and lovely, the room is huge. Will hope to stay again soon!
Response from Property: Dear Guest, we are very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Guest User
King Deluxe Skyline View Room
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 30, 2024
the hotel has a grand entrance and the view is awesome. We are able to have a direct view of the twin towers. Staff are friendly and always ready to help. In additional, the toiletries provised are of good quality and the room is cozy.
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you again in Chengdu!
Bao hou
King Deluxe Room
Stayed in Feb 2024
Business travelers
56 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Excellent service, good location, amazing view! Will definitively come back again~
Guest User
2 Queen Deluxe Skyline View Room
Stayed in Nov 2023
Family
7 review
4.7/5
Amazing
Posted on Dec 1, 2023
Location is considered far away from the usual tourist spots that are located in the old town area. If one is not intended to travel to old town area (like us), then location is ok as it's just located next to a shopping mall with restaurants and spa shop.
Service is fantastic especially we stayed at 6 different hotels during our 10 days trip. The contrast is obvious.
If you are lucky like us, you will get to the LED show on the local twin tower which is an added entertainment bit.
Breakfast spread is ok, taste wise average and service seems slow a bit. I got to admit I regreted to pay for breakfast of an additional guest.
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
darkness911
King Premier Lifestyle Room
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 14, 2024
all good๏ผperfect stuff๏ผalways reliable
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Guest User
2 Queen Deluxe Skyline View Room
Stayed in Apr 2024
Couples
7 review
5.0/5
Outstanding
Posted on Apr 23, 2024
so nice we extended our stay
Response from Property: Dear Guest, it is very delighted and pleasure to receive your encouraged comments, and very honored to offer you sincerely elegant service of Waldorf Astoria Chengdu.Hope to see you see in Chengdu!
Cicilondon
Twin Deluxe Room
Stayed in Aug 2023
Business travelers
6 review
4.5/5
Great
Posted on Oct 19, 2023
Outstanding hotel at the price point! Will definitely stay again!!
Guest User
King Deluxe Room
Stayed in Oct 2022
Couples
9 review
4.5/5
Great
Posted on Oct 14, 2022
Probably the best hotel in Chengdu, very sophisticated hotel, it's on a different from the others. Amazing room and bath tub. French restaurant in the hotel is the highest in Chengdu with a great view.
Response from Property: Dear Ctrip guest, thank you for staying at Waldorf Astoria Chengdu and taking the precious time to write down your feelings during your stay. We are very honored to see that you are satisfied with your stay here and look forward to seeing you again next time. Located in the heart of Chengdu's economic engine, the core area of โโthe High-tech Zone, the Waldorf Astoria Chengdu is like a pearl embedded in the crown of this emerging city in China. The hotel shares the trendy luxury business in99 of Yintai Center, is adjacent to Jiaozi Park, and is close to the Tianfu Twin Towers of the Financial City. The transportation is very fast. You can visit the fashionable landmark SKP in 10 minutes' drive, and you can quickly reach the city and both airports. The hotel has many experiences with skyline views, as well as colorful activities and privileges with different themes on different holidays. Whether it is a family trip, an anniversary for couples or relatives and friends, or an exclusive Waldorf Astoria-style tranquil spa...there is always something suitable here. you. Follow the official WeChat account of Waldorf Astoria Chengdu for the latest information. wish you a happy life!
Eggfoo
2 Queen Deluxe Skyline View Room
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 3, 2023
We had to depart before breakfast but the team kindly provided us with a breakfast to go at around 0550hrs. It was greatly appreciated.
Response from Property: Thank you very much for choosing our hotel as your recent stay in Chengdu and taking the time to share your experience with us. We are delighted to hear how satisfied and pleased you were, and the True Waldorf Service provided by the team. Thank you once again for sharing your heartfelt feedback with us and we look forward to welcoming you back in the near future to create more unforgettable memories.