Wingate by Wyndham Kansas City

Wasn't aware of the deposit, asked what the deposit was for, didn’t get the response said that I’d receive the money back within 2-4 weeks. The toilet paper wall mount keep falling off every time. And wasn’t aware that I’d be in a double room.

Booked to stay here for the Houston Texans versus Kansas City Chief Football game. the hotel is tired, the carpet stinks, the heating system was not working appropriately. The hotel was not clean. The service was meh. not good not terrible but nothing to brag about. I would not recommend for anyone to stay there nor would I stay there again.

Everything was coated with dust when you walk in and the staff was somewhat rude. If you’re wanting to stay close to world’s of fun then check into the other hotels around. It wasn’t the worst place I’ve stayed but I definitely won’t be going back. The bathroom was the grossest part we didn’t even want to step in the shower. They had a standard complementary breakfast that looked fine but we ended up just going to the Waffle House next door.

The lobby, bar, and pool area are very nice. But once you get into the hallways you can tell they need to repair or update somethings. On our last night they were working on 3 rooms right by our room that had water leaking from the ceilings from the looks of it. It was an okay stay nothing extravagant.

poor cleanliness and sanitation. pool not open until after 5 PM and much smaller than in picture. aircon was blasted to almost 50 degrees the whole night, too cold.

The lady who checked me in and out was extremely rude. She was overly nice to the men in front of me then I got to the desk and she was very rude. When I went to check out the next morning. Like dang girl if you hate your job that much find a new one but I ain't your problem so no need to be rude!

On the internet the places look wonderful. I check in and it was a whole different place. I room was bogus as hell. The bathroom have hair in the tub. The ceiling had water stains. The drywall was not finished. The room had a moldy smell to it. I won’t do it again.