Super 8 by Wyndham Kansas City

Had our reservations messed up (asked for 2 rooms with adjoing doors, didnt even have them on the same floor..even after calling to verify). Remote didn't work, got double beds not queen, smoke alarm went off when the heat was on, bathroom door didn't shut, no coffee pot in the room, breakfast cut off at 830am, picture above the bed loose and rattled.

I checked in super late, the staff was super friendly and professional. Hotel was clean, parking was a bit difficult because there was a Chiefs game that night. The room was clean, and a smokers room, I didn't think they existed anymore!

My stay at Super 8 was comfortable , I had no issues and was satisfied with the experience. The hotel is in a very quiet area, not easy to get around

Our room was dirty. The towels had been used and refolded, there was red & yellow marks on the towels in the bathroom and the rags hadn’t even been folded. There was holes in our bathroom door like someone had punched it multiple times. The carpet had not been vacuumed in I don’t know how long. It was stickey and had fuzz balls/mud globs all over it. The stairs and entrances were filthy as well with dirty. The whole hotel smelled of old cigarette smoke. The lobby was clean and staff was very kind. Bedding was clean, seemingly.

I was charged extra nights after they told me no room available and the manager wanted to try to push his way in when I was in a towl

The room seemed clean but the smell when you walked in was terrible, I don't even know how to describe, was listed as a non-smoking room but the musty damp smell could have been old cigarette smoke. Don't know how they list it as free breakfast, waffle maker was the only warm thing they had, I have stayed in some nice super 8's over the years this definitely was not one of them. Would not stay at this one again. Got woken up in the early morning hours with people shouting and cursing at each other in the next room, just wanted a quite nights sleep. Front desk clerk I am pretty sure was sleeping in his chair in the morning when we got ready to leave.

Breakfast on second day had no power so no waffles, toast, coffee. Went to inquire with front desk and lady was rude saying she can’t help with that. Poor service. How about saying “sorry - we are trying to fix for our guests”. Room wasn’t in great shape. Shower taps were coming off the wall.

room was clean and beds were comfortable. close to worlds of fun. limited dining available but some close by. would stay again.

The front desk staff was very friendly and helpful, and also VERY, VERY patient when it came to dealing with an unbelievably rude guest who was trying to check-in when we returned from our night at World's of Fun (Friday, August 4th, around 10:30pm). Much credit to the staff for their restraint in not saying what I would have said given how ridiculously they were being treated and spoken to by the "guest". The staff didn't kick them out. I would have.