Guest User
January 31, 2023
Attracted by the beautiful photos of the site relating to the Olympic seawater swimming pool and those relating to the beautiful coves on the sea, we book at this resort. When we arrive we come up against the sad reality: The Olympic swimming pool is empty and access to the coves is forbidden due to works (therefore there are no umbrellas or deck chairs as shown in the photos on the site). What did we pay for? Why was it not communicated to us in advance? We asked if our dog was allowed access to the resort. With a positive answer we also paid for his stay, too bad they didn't let him into the pool area (the only one that worked) forcing us to take turns to swim. (We did not ask that the dog take a bath of course but that he could stay crouched and quiet under the umbrella. In the worst B & Bs, there is a shower. In our room, however, NO, only the tub. We were told that in the standard rooms the There is no shower. The room is painful. The peeling paint falls from the roof. The toilet drain leaks and the water from the bidet does not come out. Finally, the conditioned area cannot be called such, it is a simple ventilation at room temperature. everything was pointed out to the receptionist who made notes and told us to "come back later." I had never had such a terrifying experience. Our fault we had not seen the many negative reviews before. not enough for the managers to examine their conscience and start taking some remedies? Not having used the services we paid for, it was appropriate to take legal action for damage from a ruined holiday? No, perhaps the addition of this further review negative is more effective than a subpoena. There is nothing more to add, only sadness and disappoin**ent.
Original TextTranslation provided by Google