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Paradise island resort. Not vacuumed and really dirty around and behind furniture. 2 pots with tefal coming off, toxic. Kitchen CBS appear to have things just thrown in. No flannel unless you pay extra. No dish towel. Difficulty finding car park. Dw had cutlery left in, smelly, no powder to use. No bulbs work in lounge lamp. Sign to clean or get charged. Party of 7, drunk, disorderly, smoking and diving IN the pool. No answer from onsite mangement. Told desk following day and pretty much told there were no complaints. We know there were others complaining. Went on for hours. How do you complain when no management here and no answer on phone.Wish I'd checked the reviews before staying in this dirty room. Huge disappointment. The only benefits here are maybe a lovely pool and location. You could do a lot to tidy up the unit. I have photos of mess but can't upload them.

Most mornings I walk past the Langham Broadbeach gold coast, with my dogs and often comment, that I should stay there and see what it is like. So I bit the bullet and booked a room. And a reservation at Tang Court for lunch. From the moment we stepped out of the car, it was a superb atmosphere, and dripping with friendly service. Check-in was a breeze and we were given a full run down of the hotel. That was the only moment of regret, I didn't pack my swimsuit so couldn't get in the magnesium pool.....but I will go back for sure. Up to our to the room and it had the biggest bath, so bugger the magnesium pool. stopped by the lobby bar for a pre-lunch drink and service was quick and accurate. Then on to level 3, where we are greeted as though we are long lost friends and taken to our table. The food at Tang Court was next level and I even got a doggy bag.......so much food. Not cheap, but worth every cent and the experience. After our very long lunch it was back to the room to drop off the doggy bag and to explore the rest of the hotel. I took my glass of bubbles with me quite expecting to be told to leave it behind, but no, everyone just smiled warmly and I am sure had there been an open bottle somewhere they would have topped me up. As we are locals, I invited family down to check out the lodgings and was met with the appropriate ”ooo and aahhh!!!”. Back to the lobby bar and timed it perfectly to view the fireworks on the beach at Surfers. The bed was super comfy, great pillows and the curtains closed, made a princess sleeping paradise. Next morning it was a toss up to go to the café or the buffet breakfast. Glad we chose the buffet, $59 each and all you can eat. I definitely ate my $$$ worth. Checkout came too soon at 11am, but it was nice to have the extra hour and not the traditional 10am check-out. On checkout we of course were asked, did we have far to go home? not far I said.......about 900 metres. very pleased with our STAYCATION...........thankyou Langham,ill blow you a warm kiss as I walk past this week.

I recently stayed and had a pleasant experience overall. The room was clean and well-maintained, with comfortable bedding and modern amenities. The staff were friendly and responsive to any requests I had, making my stay even more enjoyable. The location of the hotel was convenient, close to major attractions and public transportation. The check-in and check-out process was smooth and efficient.

I was really impressed with the hotel allowing me to access my room immediately on arrival. I had spoken to them and explained that I would be flying all night, likely with no sleep and they were more than happy to accommodate that by allowing me immediate access to my room. However no sooner had I climbed into bed (around 10.30am) renovations were taking place in the unit above which included some sort of hydraulic hammering or drilling. The sound was horrendous. I contacted reception who stated they had no control over the noise. I asked to move rooms, however none that were vacant had been cleaned. I asked for sheets so that I could just use a bed elsewhere but was told that wasn't possible. They advised that the noise should only last another 30 mins which it did. I guess the disappointing thing was that they were aware that I was flying all night and in desperate need of sleep and put me in a room that was below a unit they knew was being renovated. But to be honest, I was really happy with everything else. The above is my only complaint, which to be honest was a very out of the ordinary situation. Had there been no renovations taking place I'd have given it a 5-star rating straight up. And yes i would definitely stay there again. The light rail is right outside the hotel entrance, so convenient, it took me everywhere i needed to go which was great as I didn't rent a car as my conference was right in the heart of Surfers. Just down the road toward Surfers (a couple of mins walk) are a heap of restaurants. I love anything Asian. There were multiple Thai, Chinese and Indian to choose from. I tried to get something from each of them and none of them disappointed. I didn't get to the beach but it's only a block away. The walk would be less than 5 mins. For the location and price, I doubt you would do much better for an entire unit!!!

I will admit that I selected this hotel on price and location. Check in is a little difficult as you fave to arrive at a set time period or pre arrange before you get there. Called the front desk and was checked in without too much bother. Car park is underneath but you need the code to access, which you get on check in, so need to park somewhere in the meantime. Room was clean, equipped with everything I needed. There was also a kitchenette arrangement. It was at the rear and was relatively quiet. However, the place has a feeling of a half way house, or low income rentals. It seemed to me there were long-term residents. The hotel offers little, no food, nothing in fridge, no restaurant, no meals. There is a pool tho. For a cheap one night stay it was ok. Would I stay longer, I don't think so.

Private apartment. It has everything. Grey like it. The place is very central and the transportation is convenient. It's the sister building of Hilton. I knew it, and I lived there for a month ^_^

The flat is dirty the carpet is totally filthy, disgusting. The seals in the refrigerators are dirty or mouldy. There were clear urine stains on the toilet seat. All the furniture is worn and old and dingy. The cushions at the dining table are dirty. There are mould stains on the ceiling in the bedroom. For 130 euros a night, this is an imposition! Leider war mein Appartement (15G) so unhygienisch und abgewohnt und dreckig, dass ich dort nicht übernachten konnte. Der Teppich war von Flecken übersät. Die Dichtungen der Kühlschränke waren dreckig oder schimmelig.  An der Decke in Schlafzimmer war ein großer Schimmel- oder Wasserfleck. Auf der Toilette waren große deutlich gelbe Urinflecken. Die Flure im Haus und mein Zimmer waren schmuddelig und sehr sehr abgenutzt. Und das für 125,-Euro die Nacht!!! Ich musste mir dann notdürftig in der Nacht eine andere (private) Bleibe suchen, was Gott sei Dank auch geklappt hat. Die Aussicht und die Lage sind dagegen sehr gut. Auch hat der Manager Luke sehr gut, freundlich und professionell gehandelt und mir den bezahlten Preis der Buchung komplett erstattet.

Staff are lovely. Pool and garden area are lovely. Views from many of the rooms are fabulous, especially from level 10. Majority of rooms are of good size and well appointed. For our family trip I booked 3 rooms for 6 adults. 2 were terrific, maybe a little dusty but otherwise nice. We had 3 adults in the 3rd room which Unfortunately was a lot smaller than the others. No air conditioning in the main room, dusty cabinetry, soap scum on the shower caddy and despite being a non-smoking building the room reeked of cigarettes. Was told that the stench was casued be residents in nearby room. Unfortunately the only remedy offered was 3 free drink vouchers valued at $5 each. Not even enough to cover a coffee from the cafe. If you are offered room 206 ask for another room.