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We felt very welcome in Rafael and Anna's castle. Room small but clean and had everything we needed. Only the shower cubicle was very cramped, but we just fit in it across. Fresh towels and room cleaning daily. Enjoyed Anna's cooking twice. Menu simple but tasteful

Currently coming to the end of my stay, what a great stay it was, I wasn't expecting much, I just wanted a cheap short break away in the sun, I was pleasantly surprise. Firstly as a female solo traveller, I was a little nervous, but the friendly reception made me feel welcome and safe I was lucky enough to be upgraded to a Sea view which was a lovely touch as I was celebrating my Birthday. Beaches are beautiful, shallow waters ideal for little ones, a lovely beach restaurant that I used daily for lunch, reasonable prices (Pizza and a drink 13 euros) All the staff were so friendly and hard working, nothing was to much, considering the hotel closes soon for the season, they remained upbeat. Should you want to venture out there are shops,a supermarket and restaurants all within walking distance. I booked an Island excursion which was a great way to explore Menorca stress free .You can book ticket's at the same place as you exchange money, which is by the supermarket opposite hotel entrance, (follow signs, slightly down some steps) it cost £32 we were picked up at 8.45am back 6ish. The your guide was called Rafael, he owns and runs the business, as he has done for over 50 years! he is so passionate. You could join group lunch for 17 euros for a set menu, I did my own thing found a lovely cafe Back to the hotel, there is evening entertainment, a small kids park, I think 3 pools, lots of areas to chill, the main clientele at the time of my stay were Spanish, as Oct seems to be a popular time for locals to go on vacation, I quite like that, felt like you were actually in Spain The only thing I think that could do with improvement is the food,breakfast was fine, normal sausages, bacon, waffles, pastries etc, unfortunately dinner let it down a little as more of a canteen feel, quite bland, lots of beige. I did HB as it was a minimal extra cost, however I'd probably stick to BB in future, it may have just been me due to being vegetarian, however I did hear other guests grumble. As I mentioned there is the beach restaurant, and restaurants within the vicinity so plenty of other choices. All in all I would definitely stay here again, you couldn't fault the staff, the beach, the atmosphere, the pool, given all the positives I can oversee the canteen 😁 Ps Airport was about 30mins away, I booked transfers with Shuttle direct online, as you come out of departures turn left, the desk advise ETA, on return you just scan your QR code, (also shows return time on confirmation they had you on arrival)

My wife and I stayed at HG Jardín in August 24 with our two children, 6 and 2 years old. The hotel is lovely, the staff are friendly and the breakfast is sooo nice. If I was stopping here it would be a solid 4.5 out of 5. However, the money you pay is for the overnight accommodation and this needs serious upgrades. We stayed in block 6B. This block had an issue with the drains that created an awful smell via the air con when water was run. Using a tap or flushing the loo would pump a dreadful smell around your room through the 4 outlets of the air con unit. This meant if you wanted a cool nights sleep you risked a bad smell wafting over you in your sleep if a neighbour flushed there loo in the dead of night. We spoke to our neighbour and they experienced the same. I also read a review before we came and someone else mentioned block 6 had a drain issue so this wasn’t just our room. Whether the other blocks have this issue is unknown but be warned. It stinks. The shower head bracket was broken in our room too meaning the shower head wouldn’t stay up straight. Be warned the double beds are two single beds pushed together and move along the floor when you turnover in the night. If they addressed these issues this hotel is brilliant. The hotel, pool and grounds are modern, really clean and great for the family but the rooms are tired and need an update.