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More than I thought, the boss is warm, the room is from the villa remodeling, but the room is large, the windows are large and airy, there is air conditioning, the surrounding is a high-class villa, very quiet, driving to the discount village about 20 minutes, driving It takes about 10 minutes to go to the shopping center. It is a good choice for self-driving tour, and it is very good.

The location is relatively close to las Rozas village, next to the gas station, you can get there directly when you get off the highway, there is free parking, the room is larger and more comfortable, there is also an elevator, there is a breakfast buffet the next day, and the front desk is also fluent in English , Very good communication. This one is another one we ordered on Ctrip. I found out that someone said I didn’t make a reservation, so I exchanged it with the customer service temporarily, and the customer service made up the price difference, which is very good~

I was delighted with my stay at this hotel. The hotel is practically new, everything is very clean, in a very quiet area, you can breathe peace and quiet. It has a very nice little terrace outside to have a coffee or just get some fresh air. Very spacious and comfortable rooms. One detail worth mentioning that makes a certain difference is the availability of water/coffee machines and some other variety of drinks, free during the stay. I have nothing negative to comment on. I would definitely stay here again and highly recommend it!

We just spent 4 days in this quiet hotel, close enough to visit Madrid and Guadalajara. The rooms are spacious, perfect bathroom, professional and very pleasant staff , thanks to Laura, Mario and Andrea for their kindness, the only little things to regret are breakfast that is very short especially for sugar and desserts in 1/2 pension while the dishes are copiel and well cooked

We recently stayed at Hampton Alcobendas for three nights (Jun 9-12) while visiting a friend who lived in the area. It’s a 10 min taxi ride from the airport (€20 approx). We Ubered it on the way back which cost €14. Uber arrived at hotel within 5 mins of being ordered. Staff at check in were friendly and helpful, the rooms were comfortable, the comfy bed was huge and the (included) breakfast was good and filled a gap for most of the day. For some reason the pool wasn’t open until my last day, and it was 36-40 degrees! (My mate seemed to think that was to do with local laws, because all the other pools in the area were also closed. No idea if this was true or not). An elderly American lady was giving one of the reception guys a hard time about the pool being closed when I arrived. Not sure why, it wasn’t like it was his fault. The pool was small (but adequate) it was very “concrete” though and in my opinion could do with some greenery around it to make it more appealing. Bar prices were reasonable for a hotel bar, €3 for a small draft and €6 for a large one. There is a very limited bar menu during the day and a slightly extended one at night, food was ok, nothing special, much better to be had out and about. I was surprised to find it busy returning after 11:30pm on all three nights I was there. Good place for a night cap. The wifi was excellent and since my company has now said we can “work from home anywhere in the world” for a couple of weeks a year (yeah I know, strange!) I’m seriously considering coming back here at some point. All in all this is a comfortable business hotel, close to the airport but with no real Spanish character. I stayed in another Hampton in Berlin a couple of months ago and this looks exactly the same. Not a criticism, it is what it is and did the job for me. Thought the reception staff all spoke great English, were friendly, very helpful and an asset to this hotel. Maybe not ideal for a visit for the centre of Madrid but it was handy for me. I’d happily stay here again. Iain, London

My dad booked this place for us with his free points and it was great. It was a bit far out from the city but it was easy to go on the train. There was a restaurant and a bar and the drinks were pretty cheap for a hotel. There was a big shopping just down the road. We had 3 of us in one room and I got the sofa bed but it was pretty comfy.

The name of the hotel is a bit misleading because it's not very close to any of the airport terminals. It's in San Sebastian de los Reyes, 6 km from the terminal 4 of Madrid airport. From the nearest commuter train station (cercanias, C4 line Alcobendas/San Sebastian de los Reyes) it took nearly half an hour to walk to the hotel. However, by taxi it's only a 10 minutes ride between the airport and the hotel. If you want to save time, I recommend taxi. It's about 20 euros. The hotel itself was very good. The lobby was stylish, the room was quite nice, everything was clean. Good customer service and friendly staff at the reception desk. But pay attention to the location especially if you have early morning flight next day. Next to the hotel there is Plaza Norte 2 shopping complex offering all kinds of shopping possibilities and restaurants.

Overall a good hotel and a pleasant stay. It would have been nice to have tea/coffee making facilities in the room as well as complimentary water which isn't too much to ask these days. The breakfast area was too small for the number of guests and there was only one coffee machine meaning there was a permanent queue. There is a small gym which desperately needs air conditioning and would benefit from some music.

My Wife and I are regular guests at the Exe Madrid Norte. Every time we stay, we are amazed by the friendliness, professionalism and duty of care performed by all the staff there. In recent months, the hotel has had to deal with many challenges, as have many other hotels....but thankfully the Exe Madrid Norte has stayed open throughout the troubling times of covid 19. It looks like they have managed to keep their doors open only as a result of good planning, with the inevitable trimming down of personnel and facilities and a large amount of hard work. I can’t praise the staff enough for their dedication to their job and their attention to detail. The rooms are always spotless and very well maintained. During our recent stay, we experienced a total dedication to duty from one of the members of staff there, called Laura. Snow brought havoc to Madrid during the storm Filomena. The hotel was cut off by the snow, which meant Laura was the only member of staff on site to singlehandedly run the hotel for 3 days. Her actions were exemplary. She deserved a medal for her actions over those few days! When the weather eased....and help did finally manage to get through to the hotel, Miguel, the manager and his team did a fantastic job, above and beyond their job descriptions, to get the hotel accessible and working as normal again. Many thanks to them for helping us all get through that very difficult weekend. We highly recommend the Exe Madrid Norte for its comfort, location, cleanliness and friendliness. Although there are minimal staff there at the moment and facilities are limited due to covid 19, rest assured the guests are taken care of with the utmost courtesy and diligence. Paul & Rima Brown

Good place to stay! Rooms are spacious and facilities are good, location not as bad as other reviews, took my wife over to see Madrid and staying outside of Gran Via and Sol was a blessing as the hotel is located about 25mins away via the underground which, is only round the corner. Staff are very helpful and speak good English, food was a lot better than I expected! Overall I would recommend this if you are looking to visit Madrid but dont want to be in the heart of the nightlife!