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Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

This is a hotel I definitely recommend. I went in the cold season, but the room temperature is always just right and comfortable. The hotel is kind.

Booked for one night as visiting friends in the area. Read the reviews after we'd booked and very nearly didn't go, but as it was by far the cheapest option locally we thought stuff it and off we went. The bar was very busy when we arrived at 6pm, a friendly local took us to the check in desk. The lady that checked us in was lovely. The doormen were so friendly. Our room was in the annexe and was perfectly acceptable for one night. Clean, warm and the two single beds were comfy. Heating was on when we arrived, big telly with Netflix etc, kettle with lots of tea, coffee. Yes the room is small and a bit tired looking but as long as clean and warm who cares? At £53 quid we have no complaints. We headed back to our room at 11pm expecting the worst after reading all the complaints of noise. We had ear plugs ready.. No need! Yes we could hear hear the music but only faintly and we couldn't hear the people outside at all. This was a Saturday night. Maybe we were just lucky or it's worse in the rooms above the pub but we had no issues at all. The music ended at midnight then silence. The bottle bins were emptied at 7.30 Sunday morning but that lasted 5 minutes. Nice cuppa then off home. So no complaints from us. If you're looking for luxury look elsewhere. If you want a cheap, warm room for the night with a comfy bed I think you'll be happy enough :-)

I genuinely can’t get my head around the dreadful reviews about this place. I booked it through ***********, because it looked pleasant enough, and got it at a fantastic price of just £35 for one of the small pods. The night before I arrived, I discovered the terrible reviews and panicked. I called the venue on the day, expressed my nervousness and pleaded that they double check everything was okay. Whether they did that and that is why I had a good day, I don’t know, but I can hardly fault it. The pod itself was very small, but the bed was perfectly adequate for two people, although I was on my own, with a decent television with excellent reception and superb fast Wi-Fi. The pod was clean and tidy, as was the washroom in the adjacent pod. This is allegedly a shared facility, although I didn’t encounter anybody else during my stay. There was a very busy activity happening over at the conference centre, and I’d be lying. If I said I couldn’t hear some of the music and shouting. But it’s a conference centre. What do people expect? And it wasn’t exactly ruining my evening, I came to spend the night in a Pod outdoors, not a lodge in the middle of the Lake District. The lady on reception, who I spoke to when I rang earlier today, and who also met me when I arrived, was absolutely delightful, confirming she had only recently joined the company, but was clearly dedicated and very professional. I will definitely stay again

My Wife and I had a one-night stay at Springfield House while attending the Gardeners World show at the NEC (3 miles down the road) we were delighted with our short stay; our room and bathroom were nipping clean and beautifully presented with nice furnishings setting a realy cosy and comfortable atmosphear. our hosts were very friendly and welcoming and the whole property was beautifully presented both inside and out. our breakfast was all freshly cooked nice ang hot and very tasty. if we are very back in the area, we would look no further than Springfield House for our accommodation. excellent in every way.