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Arrive at the hotel more than 3 hours early (usually check-in after 3pm), the front desk gentleman still checked us in very neatly. The elevator upstairs feels like a few years ago, and when I enter the room, I suddenly feel more cheerful. The hostel’s rooms are spacious and equipped with complete facilities... refrigerators, microwave ovens, safes, TV sets, hair dryers and irons, hot water and air conditioning are also good; breakfast is 7:00-10:00, with bread and homemade waffles Cakes and juices are the main ones; if you want to eat something else, there are fresh fruits and milk food in the nearby supermarket and ritd aid pharmacy (about 100 meters), as well as fried rice noodles and fried rice in a ”Hongchang” Chinese restaurant. They are all delicious. Most of the guests in the hotel are black and Indian. During the three days of staying, they also met a few Chinese. It is estimated that they took their children to take exams nearby. Fortunately, they stayed for a short time and try not to go out after dark. It was safe and smooth.

這家酒店的房間非常乾淨，床柔軟舒適，完全符合我的期望。酒店的工作人員非常熱情友好，提供的服務非常周到，辦理入住手續非常順利。下次我一定會再次選擇這家酒店！

I just want to say that my stay at the comfort suite in Newark/Harrison was Extremely Pleasant not only the price but one of the main reasons I return is the customer service namely an employee name Ms.Viv I must say she goes above and beyond her duty in making me feel welcome also being Extremely patient with me..so this is my first choice anytime I want to get away for a day or too.

The hotel is quiet and hygienic, that is, the surrounding public security is generally

The overall feeling of the hotel is good, the location is closer to the Newark Broad train station. A little further away from Path. Direct access to NY Pennsylvania Station (you can change to the subway to go to various places). The room size is as described. Breakfast is fine. Service attitude is also very good. There is Shuttle Bus pick-up service but the waiting time is a little longer. We recommend this hotel by all means!

This hotel is my fave in Newark..right across from NJPAC..convention to restaurants and shops...onsite restaurant...very clean, chic, and modern..my only pet peeve..don't knock on my door until its time for me to check out..some people want all their money's worth...housekeeping.. I'm not on your schedule...other than that..I'm never disappointed...parking is a little high as well .40 dollars for one night...hotel guests should get discounted rate. and the bed..omg...yeah..amazing

The good: great bed, large room, decent toiletries and OK shower. Everywhere seemed clean Areas for improvement: it’s not easy to find the shuttle times on the website but I did eventually and knew I’d have to get an Uber from EWR to the hotel. Took approx 15 minutes. On checking in, I asked what time the shuttle was in the morning. The reply was in the hour and it starts at 5:30am. I made arrangement to meet the rest of my group at 6am based on that info. Later in the day, I came down for a drink and dinner only to be told that the bar and bistro were closed due to lack of staff. This isn’t mentioned at all on the website or on check in. Not a huge issue as there are a few decent bars and restaurants close to the hotel The next morning, checking out at 5:25am, I was told that there is no 5:30am shuttle, that the check-in staff are repeatedly misinforming guests and that the 5:30 shuttle is when the shuttle leaves EWR. Great! Now I’m scrambling for an Uber/taxi, paying for something I didn’t expect or plan for, in a situation that could be avoided. Really annoying.

I'm Brazilian and I don't speak English fluently, but I can understand if the person speaks slowly and patiently. Unfortunately, the receptionist who received me did not want to help. I had difficulties with the food, there were no meals at the hotel, I couldn't get directions on where to go to eat. I was accompanied by my 7-year-old daughter who cried because she had nothing to eat, and the problem was not being able to buy, but someone helping me where I should be buying. I had problems with the delivery of an application and, again, the receptionist did not propose to help me. I'm disappointed

We stayed at the Element this past weekend and had a fantastic experience. Quick Overview - Staff was super nice, picked us up from the airport, held our bags while we went into the city before check in, Path station is across the street, great location with several restaurants nearby, hotel lobby and our room was clean, breakfast had plenty of variety (even stayed open 5 extra minutes for our teenagers who over slept), they have a nice bar & grill with good food and reasonable prices. Then to top it off, my daughter left her vintage magazine she bought in NYC. I thought for sure it was gone. Nope, the staff found it and dropped it in the mail to us this morning. AAA+++ Customer Service