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All was good. Staff was polite, kind, and professional. Clean room, hot water, nice clean soft towels. The air-conditioner and heating unit worked. The television and coffee maker worked. Parking was close. Didn't have do a lot of walking. However, could use a microwave.

It was planned trip for a Hotel slumber party for our Granddaughter and friends.The girls loved it, and being with friends and with her grandmother.The The hotel staff was very nice, helpful and welcoming. The room was clean and the overall layout was nice, grounds and parking.

newly renovated king room was very comfortable only stayed one night. all staff was very helpful. the pool area was open but heater not working they are in the process of renovating the hotel. we had a renovated room it was nicely done.

Service is horrible, but after you are checked in the rooms are nice and the layout is great. Price is decent. Always ask for price match for online. Only option we had for room was 3rd floor, no elevator. Breakfast during Covid Is doable but just be prepared to order out. Close to multiple restaurants.

Hampton Inn is often my go to chain when taking a trip that involves a short stay; especially when a long drive requires an over night with an early start the following day. No surprises, a clean room at a decent price; a well maintained facility; and efficient/friendly staff are what I am looking for. Of the many Hampton Inn’s I have stayed in, this one is in the top tier. Not because it’s the fanciest or newest. It delivered what I needed. The place is maintained well, our room was in great shape, check in was a breeze (they’re fully digital), the staff members I spoke with were friendly and efficient, the complementary breakfast fully stocked and was up and running early, and the coffee was hot. This was a one night stay on a long two day drive. It was convenient to I-85. There were a number of other places, I considered. However, this place was exactly what I was looking for. I would highly recommend this place if you need a place to stay in Gastonia.

We just completed a stay at this hotel. It was exactly as advertised and the staff was very courteous/professional. We stayed in a room on the first floor. It seemed as if the rugs have been cleaned with a disinfectant that had a strong smell. Nothing to sleep over it. I bought a deodorizer in a nearby store and that was it. Things to know: breakfast ends at 9am. It’s a small area across from the reception. It seems to include breads, cereal, oatmeal, eggs and turkey sausage. They also have yogurt, milk and bananas. There is a juice machine and coffee area. The pool was not open to guests during this stay but it looked nice. There is an on-site laundry room that guests can use free of charge. Only need your own detergent. A small computer/printer area that guests can use is available. No issues with the hotel and we slept a very comfortable. Lastly, room service is done every other day. It was a good stay and hotel is directly across Waffle House & Cracker Barrel.

The hotel was clean and the staff was friendly. The breakfast offered eggs, sausage, biscuits and gravy, 3 kinds of cold cereal, yogurt, toast and jelly. Our bed was very comfortable. The downside was that the room total was $2 higher than on our reservation. The clerk said that the Choice hotels does not calculate the taxes correctly (which just happens to make their room more attractive.) The other problem was that the luggage cart had 2 flat tires making it very hard to use.