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Though I stayed during remodeling I was most pleased with this hotel. The staff were extremely helpful and friendly. I even got the pleasure to have a conversation with the owner and he is the perfect man for the new journey of his life! As stated , I was there during the remodel so I am looking forward to seeing the changes in the dining room and breakfast area. What I saw was going to be absolutely beautiful!

The service in the breakfast room was great. Patricia was friendly and helpful. The food was good with a good selection. Our room was clean and comfortable. It was quiet. The pool was indoors with a hot tub and there was a small area outside to sit. The only problem was although I had paid on Trip.com they charged me again. I am dealing with this now. Otherwise it was a comfortable stay.

Comfortable bed room very clean but the breakfast could of been better.staff was friendly but their was a wierd smell in our room the air freshener they used smelled wierd or maybe was the cleaner they used that smelled wierd.Other then that the stay was nice .nice to have a Arby's and Subway next door

Feel good, will choose next time.

It was clean, convenient and everyone was extremely pleasant and efficient even working on Christmas Day. The young man who checked us in and who was working many hours was just exceptional- as was Pam who did such a fantastic job with the A+( yes I was a teacher) breakfast which included a great variety of above average offerings , all kept very clean and orderly. She even wrapped bagels, bread, English muffins and apples in individual baggies ( which is appreciated during these Covid days) Great stay !

This hotel was dated but well maintained. Staff was very friendly and professional. Kaylee understood that we needed to use the laundry room, put us in the room right next to the laundry. The first impression is so important. Her friendly positive attitude made our stay a lot better. A gentleman who checked us out in AM was polite and professional. Our room was on 2nd floor, all the way at end of the hall, right next to the laundry room. There's a microwave and a little bigger size of fridge than usual hotel, with separate door freezer. The room looked exact the same as pictures online. Breakfast was make your own waffle, cold items, pre-pkg sandwich/burritos due to covid. We'd stay here again if we come close by.

En route to Las Vegas and stayed over in Richfield. This was a predictable hotel. The room was clean and the bed comfortable. Unfortunately, the microwave in the room did not work and neither did the in-room coffee maker. The front desk person did heat up a plate of dinner for me…I gave up when the coffee maker didn’t start. At checkout we mentioned the electronics issues but without any response from the desk clerk. The breakfast buffet was very nice with a good selection of eggs, waffles, oatmeal, breads, etc, only limited fruit. Cereals were all high sugar without a healthy choice. The complimentary coffee was very good. Appreciate the free parking and small, but adequate, gym.

Sometimes bad things happen and during our stay, we just got hit with a few. Did not wish to give a negative review, so gave it some time to find out if we would get a call back with some explanation. That just happen moments ago when General Manage Alexa Engel called to seriously listen to the difficulties we encountered. She was most courteous and understanding and left us totally satisfied with giving this hotel high marks, in lieu of the misfortunate issues I mentioned to her. We are not going to list a single complaint because this is not a perfect world; things happen and Alexa convinced us they are doing their best. With not the slightest hesitation, I believe her. To be assured, what happened to us was not the norm. We stayed in different places in 10 different states and still want this hotel listed as one of the better ones.