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The room is clean, the location is good, on the 5th roadside, but not noisy

We enjoyed our stay at the Best Western Tumwater Olympia Inn. The hotel was very clean, and the staff were great! The breakfast exceeded our expectations. The room was very comfortable and clean. The hot tub room was clean, and the workout room was full of top-of-the-line machines and the temperature in the room was nice and cool! All in all, a great experience.

They go above and beyond to make your stay as comfortable as possible. Quick check in and check out. Conveniently located near everything.

What a wonderful experience we had in Olympia! The only regret is that we only booked for one night. The hotel is located just off the highway south of the city of Olympia. The room was exceptionally clean and modern, with hot water and complimentary Starbucks freshly roasted coffee. The staff was incredibly friendly and helpful. The gentleman at the front desk provided us with a clear introduction to the hotel and all the necessary assistance we needed.

Very clean, and friendly staff, as others have mentioned. Truly excellent blackout shade on the window, quite unusual in any hotel. The odd numbered rooms face four lanes of I-5 and are so close to the freeway that you can read the license plates, so be sure to ask for an even numbered room, which faces the entrance to the hotel but is far quieter. There are a few downsides. The breakfasts are not special, but there are no restaurants within walking distance, so it serves the purpose. The hotel is easy to find from the I-5 exit ramps, but if you are arriving from downtown via 14th, the county's signage is very poor, and it's easy to end up back on I-5 unintentionally. Finally, although the property is reasonably new and well maintained, the furnishings are, well, cheap. The prefab shower looks like something from Motel 6. I'm aware that the Garden Inn is designed to be at the bottom level of Hilton properties, but at rack rates of more than $200 nightly, I had hoped for something a bit better.

I didn't see an option to leave a message for just the location, so I'm afraid I must post my issues here. I'll start by saying that the gentleman on midshift was absolutely great. He gave information on the area, suggested a nice place to get a view and food suggestions. He is the only reason why I am giving this 2 stars, otherwise it would've been 1. I think his name was Conner or Tanner, my apologies, but he was great. Now for the bad. Our original reservation was for 4 nights, but we decided to leave after the first night.. #102 is a handicap suite I believe. The toilet overflowed every time it was flushed with even the smallest bit of toilet paper, as in just for when women wipe to pee. We had to plunge it 4 times and it ran all night long. Wallpaper in the living ream area is peeling and spackle for drywall is peeling in the bathroom. The fan in the bathroom was extremely loud. The phone didn't work near the beds, so I had to use the phone next to the toilet to even get a plunger or ask any questions. There is a slight slope from the shower, as it is handicap accessible that doesn't have any sort of anti-slip on it and there was a slip, thankfully no fall, but it could've been bad. There is mold showing near the shower, behind the curtains as well. Keep in mind this is a HANDICAP accessible room. As someone who's worked in hospitality and hotels for quite a long time this room needs to be put OOO and fixed before renting it again, please. Due to COVID no breakfast, that's fine and I was unable to address these issues due to time constraints. Other smaller issues were people outside in the parking lot being loud and stomping above, but these are other guest issues and they stopped after a bit. But the room issues really do need to be addressed. I hope this is just a bad visit for me, because I did choose this location based upon the reviews on the Choice website.

Stayed at the hotel for four days. The booked room has a kitchen pan, a sofa bed, and a sofa bed for 11-year-old children. The hotel also has a self-service laundry room that can be washed and dried for about $4. Parking is free and convenient, suitable for self-driving.

Very good hotel in Olympia, the price is very high, the town scenery is also beautiful, the breakfast is not bad, the front desk attitude needs to be improved, I hope I can come to this place if I have the opportunity.