M Resort Spa & Casino

My family and I enjoyed this hotel. It was so nice and modern, it was clean. Staff was friendly and very accommodating allowing us to check in an hour early. If we come to Vegas again we will definitely stay here again. We’ve never had a good experience staying at hotels on the ***** their usually dirty/gross reek of cigarettes. But that was not the case here especially with our two smaller children.

Nice stay. Good was good. Easy access. Doors to the rooms are loud and slam. Hard to sleep when people are in and out all night. Nice staff

Doors to the bathroom is unbalance so it creeps open when you want some privacy. No hand towels and mirror light flickers and doesn’t turn on. Parking lot is under construction so you have to walk further to reach hotel elevator.

Our initial room was very dirty and dusty. Something had been spilled over the drawers and one of the nightstands and left there. The glass shelf was broken and the cactus plant was dying. The room smelled of cigarette smoke. We were relocated to another room that was far better and the staff quickly went into action to remedy the previous rooms issues. This was our second stay at the M, the first being when we were first married 15 years ago when the M was only 10 days old on our arrival. 15 years ago the rooms had elegant pillows and a sash on the bed, a box of chocolates placed on the pillows each morning, and a flower that would bloom by the time we checked out. There was a fully stocked mini fridge with fully stocked snack tray that would charge you only if you chose to consume the items. There were bath salts for the bathtub, which I have saved all these years.The pool was not yet opened when we first stayed, but we were getting married so it was okay. We were expecting much of the same this trip, however were saddened to see the chocolates, flower, bath salts, elegant bed linens, and snacks with stocked mini fridge removed from the rooms. In the ****** area which was very elegant back then has been littered with Raiders items which feels very out of place. We had to purchase coffee everyday since there is no coffee pots in the rooms and were over charged $20 over the resort fee costs we were initially quoted. I am still waiting for my invoice. Just a weird experience.