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Explore Guest Reviews of Hotels in Cleveland

Residence Inn Cleveland University Circle/Medical Center
4.2/5106 Reviews
PLEASE TAKE NOTE: Although listed as a Marriot Property, it is not managed or maintained by the Marriott corporation (and it really reflects this issue!). I have continuously stayed at this hotel for the past 4 years and have watched it substantially decline. I am a Marriott Silver Elite member and have liked the convenience of being able to access my car versus the Marriott Courtyard a few blocks away. I have always wondered why this Marriott was not up to standards in terms of mechanical issues (on two occasions-no working a.c. in the room (this week I had to move rooms at 11 p.m. at night); poorly stocked kitchen, paper, towels and even missing the coffee basket this time). I asked, dropped lists, and never received them. During this particular stay, my first room had one bed that had a lot of hair on the inside of the sheets and pillow. It made me question if the bed had just been made, not changed. The food has always been minimal and you really need to bring your own. I am not even picky, but it is ridiculous. Well, after tolerating continuously barking dogs and people fighting in the room next door at 1:45 a.m.-none of which is the hotel's fault, I arrived home to 2 angry phone messages that I had not checked out and the hotel was booked, etc. etc. and the second individual was extremely nasty. Well, the paper bill I received at checkout clearly recorded the time at 7:48 a.m. -so what is your issue? When I called today to make sure we were all set with this issue, the gentleman was extremely indifferent, bordering on rude. Most of the staff act this way-as if the occupants are ”pains in the butt”-very unprofessional and it makes you afraid to ask for anything. I am really not confident they know what they are doing technologically. It makes you feel terrible and scratching your head if you have stayed at a real Marriot (at any level) . On the ”plus” side, the rooms are spacious, and the location to some very good restaurants outside the door, CWRU, the medical centers and the museum area is outstanding. One manager, the night I had to move went way out of the way to move me and make sure the next room was cooled down and ready with the lights on-and I didn't even ask to move. He was the only good experience in this last stay. The Marriott Corporation needs to intervene or remove the company's association.
Hilton Garden Inn Cleveland Downtown
3.6/5101 Reviews
Just go to the Kayahoga Valley National Park for a night and there is no tour around. There is a gym next to it. When the night arrives, the game is over. The police direct the traffic and the winning team is celebrating the fireworks. Hotel service is good.
Cleveland Marriott Downtown at Key Tower
4.2/599 Reviews
Poor value for money I spent 4 nights here in July 2022. It’s a pleasant hotel but there’s just no need to stay here. You’re better off staying on the outskirts of Cleveland for the following reasons: - parking here is $16 a day - breakfast is not included - there is no servicing of rooms unless you request it. There’s no discount in recognition of this reduction in service - there is little to nothing to do in downtown Cleveland. In short, underwhelmed
Metropolitan at the 9, Autograph Collection
4.5/597 Reviews
I was in shock there was no coffee maker in the room. When I asked for a coffee in the evening they replied “you can buy coffee tomorrow at 7am” I’m so baffled as to why this Marriott location doesn’t offer in room coffee maker. We stay at multiple locations around the world and this is a first. Convenient location for a show Parking valet was easy if you eat at restaurant there they will validate but if your staying overnight dining on site doesn’t give you even a discount? The vault is lovely …great vibe and chill atmosphere Bartenders at ledger and vault were on point! Overall great stay
Comfort Inn Cleveland Airport
3.4/5109 Reviews
dorel radoiu 1/5 Paid in full when booked with parksleepfly.com for 2 nights stay and 1week parking having the airport shuttle included per description. When arrived at hotel nightmare started Called 2 days prior arrival to confirm I’ll have a shuttle at 4am When got at the location I was handed a voucher to call a shuttle company which told me they can come to pick me up before ,,about’’ 4:45 After I hit to the room I open up my online banking to make a payment for an outstanding bill And noticed a charge from the hotel for another 144$ even my stay was paid in full they told me they need my credit card for incidentals which I understood not from that to charging me on the spot for incidentals when I just checked in … it’s a long way I decided I cannot risk just getting a cab in the morning so I left together with my car at 3 am and used parknfly service Nightmare continued 2 days after I noticed 2 more charges in my credit card account from comfort inn one of 122.43 and one of 122.73 Called the hotel and tried to sort it out I was told all the charges are reversed Partially true because the charge of 122.73 is still in my account and I am still good to pay it. So Beware poor service dirty room and credit card scam ! If this is the way this business is surviving all I can say is Shame on you! Trip typeVacation Rooms1.0Service1.0Location2.0
Hotel Indigo Cleveland Downtown, an IHG Hotel
4.1/5101 Reviews
The location is very good, close to the city center**. The house looks old, but the facilities are clean and well-equipped, and the staff are very professional. Very quiet and praised. TV is also very good

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Local Travel Info

Number of Hotels7
Number of Reviews197
Lowest Price$128
Highest Price$2,631
Average Price (Weekends)$479
Average Price (Weekdays)$350

Cleveland Pet-friendly Hotel Guide

Book your hotel on Trip.com for an amazing travel experience. On Trip.com, it's easy to search for hotels in Cleveland. If you travel to United States, visiting Cleveland is a good choice. For trips in Cleveland, you can choose hotels around the city center or accommodations near popular attractions.

For those traveling for business and tourism, Burke Lakefront Airport is the preferred choice when visiting Cleveland. It's easy to reach Cleveland. The city can be reached by plane, train, and car.

There are 36 hotels in Cleveland with excellent service. Cleveland has high quality and low-priced hotels. You can spend one night at a nice hotel for only 189 USD. There are 3 five-star hotels in Cleveland at an average price of 321 USD per night. There are 7 four-star hotels in Cleveland at an average price of 226 USD per night. There are 18 three-star hotels in Cleveland at an average price of 151 USD per night. There are 5 two-star hotels in Cleveland at an average price of 141 USD per night. As a popular tourist city, Cleveland has many renowned chain hotels. Hotels under the Hilton brand are a good choice. Those who favor Hilton can choose a hotel under its name. Hyatt Regency Cleveland at The Arcade is one of the most popular hotels in Cleveland. Many tourists also stay at Metropolitan at The 9, Autograph Collection.

There are quite a few famous attractions in downtown Cleveland, such as Old Stone Church, Soldiers' and Sailors' Monument, Downtown Cleveland. You can choose attractions in Cleveland that are perfect for a weekend getaway, such as Union House Bar and Restaurant. The most famous attractions locally are Cleveland Police Historical Society, Inc. & Museum, Rock and Roll Hall of Fame and Museum, Quicken Loans Arena. With a developed commercial area, visitors can head to Yungeberg Drug, BALANI Custom Suits and Shirts, Candy Corner for a great shopping experience.

Average seasonal Temperature

• Spring: 36.05°F during the day, 28.9°F at night

• Summer: 64.49°F during the day, 54.84°F at night

• Autumn: 74.71°F during the day, 65.55°F at night

• Winter: 46.78°F during the day, 39.6°F at night

Average seasonal Rainfall

• Spring: 31.901575 cm

• Summer: 42.137794 cm

• Autumn: 43.358265 cm

• Winter: 39.358265 cm

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