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Dorint Hotel am Heumarkt Koeln
4.4/5109 Reviews

Dorint Hotel am Heumarkt Koeln

Cologne City Center Cologne|0.37km from Kayseri Gästezimmer
Sadly this is NOT a 5 star hotel and I don’t even know how they got that rating. They may have been at one point but unfortunately my experience there was not of a 5 star hotel. The staff was very friendly however the hotel itself was very underwhelming. Upon arrival there was a paper stuck on the elevator saying there will be no water after midnight for the next 3 days . We then got a room on the 6th floor which had a nice view of the street, however at 8am in the morning we were woken up by drilling sounds from a floor above us and when we complained to the staff they said there was nothing they could do about it, we then finally got moved to the second floor, but the furniture in that room was so old rusty and outdated in my opinion. My boyfriend wanted to go take a nice swim in the pool that is advertised on their website only to realize that using it is an extra charge as the pool does not belong to the hotel. The pillows we had were also very bad, usually you get a set of about 2-3 pillows in 5 star hotels but we only got 1 flat pillow each which was very uncomfortable to sleep on. Sadly the only good thing about this hotel is that it’s very close to everything, about 5 minutes to the main station and the supermarket is right across the street as are most restaurants. The Rhein river is also quite close. I believe the hotel has a lot of improvement to do but it seems they are not even considering improvement any time soon. After the not so great experience we had we thought maybe they might offer some sort of compensation but nothing was offered. Once again this is really not a 5 star hotel so don’t be fooled.
Hotel Mondial am Dom Cologne - MGallery
4.2/592 Reviews

Hotel Mondial am Dom Cologne - MGallery

Cologne City Center Cologne|0.79km from Kayseri Gästezimmer
Definitely one of the best hotels I've ever stayed in and the best hotel from Accor Hotels. I had accidentally booked the wrong dates for my stay. As soon as I realised it, I contacted the hotel. The staff helped me to change my reservation dates. While on my trip, due to the strikes in France and problems with the train connections I had to postpone my meeting online. I sent an email to request to check in early since I will be having my meeting at 1 p.m. Ms Wulff made the necessary arrangements prior to my arrival. On my arrival I was able to check in early and able to proceed with my online meeting. Without her help I would not be able to conduct my meeting. On the next day, I had another online meeting. Her colleague made the necessary arrangements so that the housekeeping team could get the room cleaned before lunch and my next online appointment. Till date I have stayed in a number of hotels from the Accor Hotels group. In comparison to M Gallery am Konzerthaus in Wien, Hotel Mondial am Dom in Cologne exceeds my expectations. Professionalism The staff at the reception were not only friendly and good at what they are doing, they are also willing to help and went an extra mile to make things possible. I would not have been able to get my work done if they did not help me. Even when checking out, the staff was professional and showed interest to assist customers whenever they dan. Splendid Location Situation a few minutes walk from the train station and the main city area, is this hotel definite one of the most strategic location in Cologne. View of the Cathedral I managed to get a glimpse of the cathedral from my room. Dinner I had dinner at the hotel restaurant. It was not only affordable, the service was impeccable. The waiter even suggested where I could sit so that I can get the best view of the area. Awesome! I would like to thank the remarkable staff for making my stay in Köln memorable und unforgettable. I would definitely be staying in this hotel again when I visit Cologne. In German (Deutsch) Das Hotel Mondial in Köln ist mein Favorit und ist mit Sicherheit das Hotel von der Accor Hotel Gruppe. Ich habe bei der Buchung das falsche Datum eingegeben und musste meine Buchung ändern. Die Mitarbeiterin. hat mir geholfen meine Buchung zu ändern. Wegen Streiks und Probleme mit Deutsch Bahn musste ich meine Termine verschieben. Ich habe das Hotel gefragt ob ich früher einchecken kann um mein Termin online wahr zu nehmen. Frau Wullf hat alles für mich arrangiert damit ich meinen Termin online fortsetzen kann. Am nächsten Tag habe ich auch einen Termin online. Der Kollege von Frau Wulff hat mit dem Housekeeping-Team koordiniert damit das Zimmer von 13 Uhr fertig gereinigt ist. Dadurch könnte ich meinen Termin um 14 Uhr wahrnehmen. In diesem Hotel sind die Mitarbeiter:innen nicht nur freundlich sondern auch hilfsbereit. Diese Motivation ist leider eine Seltenheit auch bei den Luxus-Marken von Accor. Wenn ich mit M Gallery am Ko
NH Koeln Altstadt
4.5/5102 Reviews

NH Koeln Altstadt

Altstadt-Süd Cologne|0.88km from Kayseri Gästezimmer
There was no air conditioning (AC) even though the hotel advertised as having it. Their excuses was that it was too cool at night to operate the AC for the hotel even though it was actually very warm outside. Translation: the entire hotel is either on heat or AC, they are too frugal to allow use of the advertised AC, or their system is outdated and does not actually work properly. Very hot and stuff room. The odd thing was is that the hotel lobby seemed to have AC. The hallways and room were uncomfortably hot. Upon checking in there was only a little bit of toilet paper was left on the roll. Fortunately there was an extra roll provided. Only a few sheets of Kleenex were in the box. Also, the hand soap dispenser was nearly empty. It seems not much care is given to the rooms between guests. On our last day the housekeeper knocks on the door early in the morning even tough the “do not disturb” sign was hung on the door. It was a basic room with furnishings that included a desk, a small round table, 2 small nightstands, a desk chair, and one sitting chair. There was no usable refrigerator, just a mini bar. The was only one suitcase rack situated in the closet. We had to use the sitting chair for our other suitcase. The beds were not too comfortable. Also the pillow case did not completely cover the pillow, so your head might rest upon the exposed portion of the pillow where the lasts hundreds of guest placed their heads. Bathroom was OK but a bit smelly. The shower had low water pressure. Some water will leak out under the shower door to the floor. Stepping over the high tub with a slippery shower floor is a bit precarious. Internet speed was 3.81 Mbps in both upload and download, with 8 ms latency. The location is near the chocolate museum and a good pizza and pasta restaurant is nearby. The cathedral is less than a mile away. At almost 400 euros a night, it was very expensive for a poor experience. Perhaps HN stands for “Not Happy.”

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Explore Guest Reviews of Hotels in Cologne

Searching for hotels near Kayseri Gästezimmer? Compare room rates and reviews to find your ideal stay.
Burgerhofhotel
3.5/52 Reviews
Cologne City Center
Hotel location is very good, from Cologne Cathedral, about 10 minutes walk from Cologne Central Railway Station, many restaurants downstairs, walking distance to the nearby shopping center, the bathroom is small, but very clean, just the shower area is small People who are overweight may not turn well, breakfast is rich, there is no problem to eat, the overall price is not bad.
Koncept Hotel International
4/541 Reviews
Altstadt-Süd
I arrived at the hotel alone at around 11am where I intended to wait until my partner arrived to meet me. There are no staff there and you check in manually on a computer. As check-in is not until 3pm I went to the lockers at the far end of the lobby to put my suitcase away. As I was putting my case away a large group of 6 men, possibly more, surrounded me in front of the lockers. I'm a petite woman and they were all over 6 foot tall. They were dressed up for the Carnival parade and had clearly been drinking heavily through the night. They surrounded me and said things like 'oh wow you're beautiful', 'hello beautiful'... when I continued putting my things in my locker they continued to close in on me saying 'smile, smile, you should smile more' and 'you would be a lot prettier if you smiled'. At this point with nobody else around and feeling extremely scared for my safety I told them to leave me alone, squeezed past them and went into the ladies bathroom where I planned to wait until they left the lockers. I could hear smashing bottles as they were so drunk they dropped a few of their beer bottles on the floor. The main door of the ladies bathroom did not lock and one of the men came into the bathroom just a few minutes after me. I was terrified and screamed at him to get out and leave me alone. He left the bathroom but the men continued to stand outside the door for at least ten more minutes while I waited scared inside for them to leave before I could make my exit. This was a truly traumatizing experience and ruined what was meant to be a romantic weekend away for my partner and I in Cologne.
Hotel Europaeischer Hof am Dom
2.7/52 Reviews
Cologne City Center
Pretty good, continue next time
Eden Hotel Fruh am Dom
4.1/598 Reviews
Cologne City Center
Great location spoilt only by the external building site during week days. Nothing to do with the hotel. We were allocated an inner courtyard room with unattractive view but a good choice for a quiet nights sleep. Everywhere was clean with a large locked room by reception to store luggage after check out. Only the many church bells disturbed us! Staff were accommodating and breakfast terrific - fresh sliced fruit and plain omelette (on request) - unusual in our experience for a 3 star hotel. Coffee especially good and hot. Plenty of seats and table even at peak times. We stayed with a group of friends who all endorse these comments.
Stern am Rathaus
4.7/542 Reviews
Cologne City Center
Very characteristic small hotel, almost in line with all my expectations for small local hotels in Europe. Convenient location, you can see the cathedral by opening the window; walking to any attraction in the old town is very close; there are no elevators on the fourth floor, only two of our rooms on the fourth floor, very quiet, simple and comfortable decoration of the duplex room. The family of four is just right; the bathroom has a bathtub, the breakfast is very cute; the service guy is very nice, reserved the parking space for us, the parking lot walks to the hotel for five minutes; met the carnival, the day we walked the city, the lovely Cologne .
Dorint Hotel am Heumarkt Koeln
4.4/5109 Reviews
Cologne City Center
Sadly this is NOT a 5 star hotel and I don’t even know how they got that rating. They may have been at one point but unfortunately my experience there was not of a 5 star hotel. The staff was very friendly however the hotel itself was very underwhelming. Upon arrival there was a paper stuck on the elevator saying there will be no water after midnight for the next 3 days . We then got a room on the 6th floor which had a nice view of the street, however at 8am in the morning we were woken up by drilling sounds from a floor above us and when we complained to the staff they said there was nothing they could do about it, we then finally got moved to the second floor, but the furniture in that room was so old rusty and outdated in my opinion. My boyfriend wanted to go take a nice swim in the pool that is advertised on their website only to realize that using it is an extra charge as the pool does not belong to the hotel. The pillows we had were also very bad, usually you get a set of about 2-3 pillows in 5 star hotels but we only got 1 flat pillow each which was very uncomfortable to sleep on. Sadly the only good thing about this hotel is that it’s very close to everything, about 5 minutes to the main station and the supermarket is right across the street as are most restaurants. The Rhein river is also quite close. I believe the hotel has a lot of improvement to do but it seems they are not even considering improvement any time soon. After the not so great experience we had we thought maybe they might offer some sort of compensation but nothing was offered. Once again this is really not a 5 star hotel so don’t be fooled.

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Cologne Travel Guide

Planning a trip to Cologne? New and popular hotels in Cologne recommended by Trip.com. You can stay 3-5 days at hotels in Cologne without running out of things to do. Cologne is a city with tons of tourist attractions. You'll never want to leave!

For those traveling for business and tourism, Cologne Bonn Airport is the preferred choice when visiting Cologne. It's easy to reach Cologne. The city can be reached by plane, train, and car.

There are 304 hotels in Cologne on Trip.com, including luxury, boutique, and budget hotels. Cologne has high quality and low-priced hotels. You can spend one night at a nice hotel for only 94 USD. There are 6 five-star hotels in Cologne at an average price of 169 USD per night. There are 62 four-star hotels in Cologne at an average price of 112 USD per night. There are 103 three-star hotels in Cologne at an average price of 89 USD per night. There are 23 two-star hotels in Cologne at an average price of 68 USD per night. There are many well-known chain hotels in Cologne. Novotel is the top choice of many travelers in Cologne. If the comfort level of your trip is important, there are many choices in Cologne, such as hotels under the Novotel brand. Pullman Cologne in Cologne is a favorite among Trip.com users. If you're still unsure, Trip.com recommends Hilton Cologne.

There are quite a few famous attractions in downtown Cologne, such as Gross St Martin, Cologne City Hall, Old Street along Rhine. If you want to spend a fun vacation with your family, locals recommend visiting Brühl. The most famous attractions locally are Koeln Triangle, Eigelstein Torburg, Cologne Cathedral. Commercial areas like Rolex Deutschland, Hohe Strabe are ideal places to buy souvenirs.

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