check in for 2 rooms took over 20 minutes. got to the rooms,ours (#217) was missing a fixture in the bathroom and the room was disgustingly dirty. our friends room (231), was even more disgusting, blood like substance in the bathroom, ceiling had a tear in it, the sheets were dirty and there was spatter all over the walls.we went downstairs and left. manager on duty was very unfriendly, would not provide a phone number to call so we could get a refund and barely spoke to me. you have all the pertinent information. please issue my refund for the 2 rooms as the manager said he would. I also have pictures if you need them. i will not post them here so other do not have to see what we saw. thanks for ruining our weekend!!!!