There was no Wi-Fi when we arrived and we could only pay in cash so we had to leave and get $600 some odd dollars in cash to avoid their ridiculous ATM fees. They had our rooms wrong as well. I had my two children with me that were looking forward to swimming, but the pool was actually down the whole four days we were there! And to top it off, the elevator was broke the majority of the time, and we had to take stairs with my two elderly parents! The staff was very rude, and hard to understand with the thick accents that they had. The Night Shift worker was actually sitting in the chair, talking on the phone, picking crud and dead skin from between her toes, and didn’t wash her hands to help us when we needed a new key for our room. I have never experienced anything like this in any hotel in my life and we will absolutely never return to this hotel!