Popular Cozumel 4-star Hotels

Attentive service and always willing to help, call a taxi, take the bags .. Big room and bathroom, good shower with good water temperature .. also good bed but in the room we chose it was a double (it could be a queen at least).. They provide towels for the hotel's pool and beach, and you can also take them on walks, just register at reception. The beach at the hotel is beautiful, nice for snorkeling in the crystal clear water, lots of fish.. bar near the pool makes hamburgers, tacos and other things if you feel hungry in the afternoon.. sunset from the pool and beach is beautiful!! You don't need to make a reservation at the restaurants, but they do have a waiting list on the day. Seafood Restaurant was open for lunch only. The food in the restaurants was ok.. they don't provide transfer to the ferry.. taxi from the ferry costs about 100 pesos in 2022.

It was raining very hard when we checked in. I asked for an umbrella, never got one. Asked where restroom was (right across hall from preferred check in desk) As I walked out the door to cross to the bathroom I slipped and fell flat on my back in several inches of water. I was being very careful and had even put on shoes that didn't normally slip in the water. I went on into the bathroom and when I came out I took my shoes off to be more cautious on the slick tile and fell AGAIN. At this point I was very shaken up and shaking and soaking wet. I got back to the check in desk and told the check in person that I had fallen and was cold and wet and needed a towel. He just casually laughed it off and proceeded to try to get us to go to a presentation the next day and to get us to book massages and romatic dinners. The staff was not concerned at all that I had fallen and that I was soaking wet. They had already taken my luggage so I couldn't even change clothes and they never did get me a towel or even offer me one. Then I had to sit in the lounge, still in wet clothes for 90 more minutes waiting to get in our room. When we finally got to the room I was going to take a hot bath to take off the chill and discovered that there is NO hot water. It's Lukewarm and barely trickled out of the faucet so we never got to use that amazing tub that was in the room. it's useless with no water pressure and no hot water. It was also very hard to get housekeeping amenities. we requested toilet paper 3 times before we got any. Never got any face wash clothes, even after requesting on the app and in person several times. The food was good in most places and the bar staff and restaurant staff was awesome. The view was amazing but the beach was too rocky to really get in and swim so we pretty much stayed at the pool. Housekeeping was hit or miss. Some days the room got cleaned and other days it didn't. We had an ok time but was expecting a lot more, especially since we paid for the ”preferred” club. Most buildings need updating but the views were fabulous but Not sure if we will ever come back.

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I love green and nature and my husband loves the beach. This resort is the perfect balance so we both could have what we wanted. The paths from the room to the beach were beautiful with greenery all around. The beach itself was amazing. The food at the buffet was alright and when we did the reserved dinners at the restaurants the food was amazing. When we went to the seafood restaurant the chef prepared the ”Four Fish” dish and it was the best Mahi Mahi I have ever had. We will definitely be going back to this resort.

With a stay at The Explorean Cozumel - All Inclusive in Cozumel, you'll be by the ocean, just steps from Arrecifes de Cozumel National Park and a 3-minute drive from Chankanaab National Park. This all-inclusive property is 4.5 mi (7.3 km) from Cha'an Ka'an Observatory of Cozumel and 13.4 mi (21.6 km) from Punta Sur Ecological Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Regional cuisine at Lool Kan, a restaurant which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 1561 square feet (145 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 56 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

The environment is good and the service is good. Unfortunately, this hotel has no dinner.

Every part of our two stays at Hotel zen was excellent! Clean comfy beds, super helpful and kind staff, and the view from our sea-view room was incredible. The restaurant was an unexpected pleasure, from the background music to the world class cuisine. Love love love the infinity pool and sauna right on the oceans edge. Huge thumbs up!

Melia Cozumel Golf All Inclusive is truly one of the most impressive all inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun.

With a stay at Dreams Cozumel Cape Resort & Spa - All Inclusive in Cozumel, you'll be within a 5-minute walk of Arrecifes de Cozumel National Park and Paradise Beach. This all-inclusive property is 1 mi (1.7 km) from Mr. Sancho's Beach Club and 1.1 mi (1.7 km) from Playa Mia Grand Beach and Water Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 154 individually decorated guestrooms, featuring minibars and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

This hotel was in a great location. We stayed in the non-updated part but only because we wanted a larger room. The hotel offered to upgrade us but we wanted the room with a tub. We loved our stay there and would definitely go again!