Hotels near Primark, Crawley

Lovely hotel and lodge where our accommodation was. Clean and tidy, comfy bed.

The room was unlocked when we entered. We could not use the mirror in the bathroom because then we had to open a curtain to the garden. Outside looked like a graveyard for cars and there was garbage all over the place. Don’t think it belonged to the hotel but yet it was very visible from the room. On the plus side it was fairly cheap, not very dirty and the room was large.

Great hotel near Gatwick Airport. Stylish and modern design. Comfortable nights sleep. Excellent food. Everyone who works here is very friendly and professional. We will be recommending to friends and family. Definitely our airport hotel of choice now for our future travels.

We checked in after midnight due to a late flight. We booked using a military rate and when we arrived at the room the seel on door was peeling off. The room we got placed in was 254, the lady who checked in in front of us was placed on the 3rd floor and told this was the ‘premium floor’. Our room was very old, the old dark wood furniture was scratched and dated. The bathroom was mouldy and there were marks on the surfaces and the room in general looked nothing like the photos on the website when we booked. We noticed a blood splatter on the wallpaper behind the old couch, however we were exhausted and up early for another flight so just went to bed, which was clean and comfy. When we woke up this morning we noticed the blood splatter was also over the mirror and up the wall. We told reception and we were given 50% off the room rate. Given the health and safety of this I felt this was poor however I also understand we should probably have told them as soon as we arrived last night and given them the opportunity to move us room. However given how prominent it was I’m not sure how cleaning missed it. On a positive note the staff were lovely, the breakfast was good apart from the hair that I pulled out my beans. I was exceptionally disappointed, this is the second courtyard by Marriott that I have stayed in recently that I have been disappointed with the cleanliness off. I would expect better from Marriott.

I loved my experience at the Bloc. It was so easy to find and very welcoming after a long train journey. The staff were very helpful with my questions about simple things. I liked the complementary drinks in the serving room, the lovely thick towels and welcome message for me, and also that the room was dark and quiet, which I needed for a long journey ahead of me. I liked the discounts in surrounding shops. Perfect.

The highlight of this hotel is the staff. Faiza, and the reception team were always super caring, attentive, nice and ready to help. The breakfast staff I don't remember any names but one of the guys were glasses, he and the whole team were really nice and smiley and eager to make sure I was comfortable and got everything I needed. Agnes from cleaning was always very sweet and so hardworking making sure the room was perfect and super clean. Regarding the hotel itself it is okay. The carpets in the ro gave a very old look but it depends on the taste I guess. The biggest problem for me was the fact that there was no gym.

Attended here 24/9 for a family wedding. After some initial planning issues due to multiple staff changes the wedding event ran very smoothly. The planner, Charlotte and the M/C, Chris were excellent and could not have done more to keep the whole event on track. The wedding took place in the Tithe Barn which transformed from official venue to dining room to dance floor seamlessly. The transition was helped by the perfect weather which meant guests could linger in the spacious gardens whilst the staff did their thing. Food was well prepared and even the minor issue of incorrect dishes to specific individuals was quickly rectified. Waiting staff were very extremely pleasant and affable whilst also being efficient. Buffet style breakfast the following morning with a good selection of hot or cold foods to select from. Lower levels of this building have benefitted from being totally refurbished following some severe flooding and this gives the hotel a really sleek and modern initial appearance. However, once you climb the stairs to the bedrooms all that changes. Whilst there was nothing specific that meant I had to complain the upper levels are really tired. The décor is dated and although clean could really do with updating. The windows are single glazed, timber framed so must ship heat to the outside world by the bucket load. The hot water in the sink took an eternity to heat and even then was only mildly warm. We, and other guests in our party, had multiple failures of the room key cards which meant having to trek all the way back down to reception to get the issue sorted. Yes, these are very first world issues but this is not a cheap hotel, it's run by a major international group and should be better. My advice, by all means book for a meeting, party, wedding or similar function but don't book over night rooms. It really was like visiting two separate venues on the one site.

Hotel clean and tidy. Very good location. Bed was big and confy. The room has a big bathroom very well equipped with towels, shampoo and shower gel. The room has also a fridge with cold drinks. The hotel also provides a shuttle service to go to the Terminal and it is close to the bus stop. NIn every floor there are vending L L lmachinesdeerx for snacks and cold drinks. Also you can get tea and coffee.

After reading the reviews I was slightly concerned, but as the saying goes you get what you pay for. My room was rm 35 - comfy 4 poster bed. The bathroom was a retro orange, the water was hot. Tea/coffee/milk/biscuits, clean towels + toiletries provided. Rm 36 smelled of smoke + TV wasn't working so I had the better room but co-traveller said other than that it was fine, bed comfy and it was quiet. Some lights in the corridor didn't work - just used torch on phone. Fire escape was not locked but would prefer that than getting locked in a burning building. Other accommodation near was more than double the price per night (we paid £150 for 2 x ensuite doubles) - so content to enjoy, not perfection but the chance to stay in a querky listed building. Just check in early as online can double book rooms!