My friend and I stayed at this hotel for three nights. I have been travelling South America for 8 weeks and have stayed in a number of accommodations across Colombia, Peru and Ecuador. I can confidently say that this was the best experience I have had, by far. Marcos is exceptional. He was so attentive - from ensuring our laundry was cared for and at the requested time; calling us cabs, helping us with our bags. Breakfast was nothing short of incredible. Marcos’ service was prompt and efficient and the spread was great! Perfect assor**ent and lots of wonderful food provided. We were in a beautiful suite that was cleaned every day and anything we needed was immediately tended to. I really cannot say enough about the hospitality and work ethic that Marcos showcased. The hotel itself was clean, quiet and the beds were very comfortable. I could go on and on. You will NOT regret staying here.