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Quality Inn & Suites
3.6/575 Reviews
After traveling most of the day site seeing my husband daughter and myself were exhausted. It is difficult finding a pet friendly hotel and this was the first one we could find for more than an hours ride. When we asked if they had a room we thought great its 7:30 pm we were all exhausted and we actually have a place to stay with my puppy. When we got over to our room just entering into the hallway to go upstairs there was garbage all over the carpet. Ok so I let that go because its a main entrance so I figured through the day things got dropped or whatever. Go up to our room and open the door the first thing i saw was coffee still sitting in the coffee pot. Yuck 🤮 obviously wasn't cleaned. Hubby and I checked the beds to make sure they didn't have bugs that was fine. Sheets seemed ok. On the corners of the bed was all kinds of crumbs. Obviously no vacuum was used. So my teenage daughter wanted to watch TV and guess what it wasn't working. I called the front desk to let her know after trying everything to fix it. The girl at the desk was very pleasant and I dont blame her at all. She did say she was relatively new and would call her supervisor to find out. Well she called me back to tell me she had a message to her supervisor but no one had responded. Ok so no tv whatever. Later I went to shower and noticed the curtain looked off and the rod was barely hanging on the wall. I get in and showered and noticed the tub didn't drain so I had water to my ankles. So now we are all getting ready to go to bed as its been a long day and the darn beds were like rocks. Hard and very uncomfortable. About 2 hrs later my husband wakes up saying he was hot and he is never hot he rarely uses ac. When i got up the ac unit was blowing hot air. Then I realized it kept shutting off through the night. Well maybe some of my complaints are because I was a housekeeper for 4 years but I dont think that's what it is. When we get ready to check out i voiced my concerns and thoughts that they would do something to make it right but instead I got a story about how they hire a cleaning company to clean. Well I will never stay here again nor reccomend it to anyone.
Aloft Portland Downtown Waterfront ME
4.1/5110 Reviews
The hotel is clean and has a great location! We were however very disappointed that this hotel did not have a pool like the app lists! Currently there also is no one to cook for at the restaurant so there was only a bar no food!
Hilton Garden Inn Portland-Airport
4/5102 Reviews
The Hilton Garden Inn Portland Airport was comfortable and clean. It is located a few miles from the airport but has a complimentary shuttle. The rooms are spacious, comfortable and very clean. The lobby is open and offers comfortable seating in a nicely decorated area, convenient to wait or have a small discussion, The staff are friendly and informative. It was disappointing that the hotel was still not offering its standard breakfast and dinner, due to COVID restrictions. They offered a complimentary continental breakfast, but no other meals were available. There were limited nearby options for restaurants. Good value location for pre or post air travel at Portland Airport
Inn at St John Portland in-Town
4.2/5100 Reviews
We were visting from NYC, where we are used to high hotel prices, but we were astonished by the prices in Portland last weekend--including at the Inn at St. John. The Inn is located across from Maine Medical Center--it's construction Zone, actually. It is a short run/walk to the Western Promenade, which is very beautiful and worth the climb. However, it is not really near any other real attractions of the city. Our room (double with private bath) was very small and dated (it is an historic inn, so I don't mind the antique furnishings...everything was just a little on the shabby side). However, it was very clean. Bath could use some updating as well. The ”closet” had hardly any space to hang clothes. There was a table and chairs, and a chest of drawers, which was great. Continental breakfast was fine but average--hard-boiled eggs, cereal, store-bought muffins, etc. You're better off walking over to Holy Donuts and standing in line for their treats. All-day coffee/tea and snacks are a nice touch, however. Also, there was no maid service at all--no towel exchange or tidying up the room. Our check-in staff on Friday were extremely helpful and friendly; kudos to them for helping my husband up the stairs with his luggage. Other staff were also friendly, although we didn't have much interaction with them. We just expected a bit more of a homey atmosphere and a bit more comfort in our surroundings for the price.
Best Western Merry Manor Inn
4.6/5131 Reviews
This is one of the best hotels we have stayed at. Amazing breakfast, friendly welcoming staff, fun pool, and a huge outside area around the hotel to stretch your legs or play games. Lots of parking. The hotel is like a labyrinth that the kids will enjoy exploring. The rooms are a bit small and outdated but all the other qualities make the rooms dust in the wind. Oh and they just put in all new matresses while we were there.
Hyatt Place Portland Old Port
4.1/5100 Reviews
The location of the hotel is very good, it is very convenient to eat and shop. The hotel also has its own car that can take guests to places within a mile of the nearby area. Hotel front desk service is especially good.

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