Sophie
November 24, 2023
Where to start... Location is great, very walkable and tours will pick you up from the hotel.
Hotel appears cute but is still under construction and is very noisy from around 7am-8pm, as well as dusty and had a strong aroma that can cause a headache 2 out of our 6 night stay.
Our room was downstairs and it sounded like elephants were living above us. Luckily we aren't very light sleepers though this would be a problem for some.
Staff don't speak english but you can communicate via google translate, we unfortunately became very sick 4 days into our stay so were basically bed ridden for 2 days, they tried to access our room multiple times on the first sick day even after we told them no, they were trying to unlock the door and gain access even though we were clearly in there!?
There's no option for no cleaning and I wish there was. Staff threw out paintings we had purchased from a local as they thought it was rubbish (wrapped up in a cardboard cylinder.)
Toilet had a gross smell wafting out of it randomly (prior to us becoming sick), hot water was hit and mess and bed wasn't comfortable.
They say they will take care of your laundry - I asked for this service twice and was blown off and told to go down the road.