San Agustin El Dorado Reviews

We liked the hotel very much as they were very well organized and professional. Location is the best, 5 minutes from plaza de armas and from all other major attractions. Room was clean, extra heater was inside the room, bathroom was clean and everything worked perfect. As we had our room on the inside, our room was also quiet and no traffic could be heard. Breakfast is very diverse and it even starts from 4am...you can have a snack before you leave for a trek. Totally recommend!

Pretty Nice

All the staff were kind and made my stay comfortable. It was cold so I was able to borrow a blanket which was very helpful. I would like to use it again if I have the opportunity. There was also free tea available at the front desk of the hotel.

預訂錯了日期，到前台後，前台告知讓我在系統裏取消，現場重新付錢就好了，結果事後不給取消。酒店環境較差，衞生狀況較差，早餐很簡陋，服務人員態度一般。

Hice lavar una camisa y quedó mal lavada

This was our base to explore Machu Picchu. Very central location walkable to most places and safe. Money changers and local tour agencies along the street towards town square. Hotel was clean, comfortable and warm with rooms well spaced out. Rooms were spacious and came equipped with all amenities, bathtub, comfortable beds and a view of the mountain out the window. WiFi was good and there is a tea station at the lobby that is always open for all and a computer for use. Hotel has a lift and a gift shop inside. Breakfast was acceptable but always need topping up as only limited quantity is put out each time.

Rooms are very outdated. I've stayed her twice and on both occasions, I specifically requested a double bed room because I have chronic pain and have found that a double bed allows me to get into a more comfortable position. However, on both occasions I got a twin room.

The property was fine but even though there were no guests the staff refused a late check-in.

The only negative was stating in rooms on the street. We were kept up to due cars driving over a grate in the street

A great stay! Excellent location and excellent staff!

At Political Crisis In Peru This Hotel Do The Best To Protect All Also The American Consulate Is Less Than 4 Minute Walk Safe Area

The hotel has a location near the Plaza de Armas, the breakfast is just ok, the rooms have old bathrooms so you can expect some water leaks and the ac connectors fails sometimes, the reception is very kind but I had a human error booking an extra night and when I realized it I informed the hotel 2 hours after checking in and to make a long story short the hotel kept my money and basically their excuse It was that this reservation did not allow them to return money, but they could have had worms in the fruit for breakfast without even an apology. I do not recommend any traveler to stay at this hotel. they are dishonest!

This property was a great, comfortable place to stay. It was clean and beautiful with a very nice complementary breakfast that extended a wide range of hours. The room service was also delicious and convenient.

Great location, helpful staff at front desk, consistently great breakfast, dinner was excellent and wait staff were friendly and deliver great service. Overall great experience.