Casa Andina Standard Cusco Catedral

Location is very good in the center of tourist spot. The issue I had was that my room did not have any ventilation and the room was not big enough as Trip com said.

The hotel was very good and a great breakfast served by Flor and chef Ronaldo got the eggs just right. Ernesto was very helpful. The only downside was the disco nearby so earplugs may be needed :) Very convenient for all the tours around Cusco and plenty of excellent restaurants close by.

Steps away from plaza de Armas. Room is spacious and clean. Staff, all of them , are very nice and considerate. Special thanks to Valerie,Klor, Nsigot,Thais. Valerio carried our luggage to room, a huge help for those just coming to Cusco of high altitude. Front desk and restaurant staff can speak English, a big plus.

It started as a pleasant stay , staff was initially quite friendly. It went all downhill when at the moment of check out I forgot a charger in the room. After a few hours I tried to reach out the hotel to ask if they had found it. No answer, I had to cut one of our tours short to make it back to the hotel and ask about it, to which I encounter a less friendly type of staff, they said they didn’t find anything, which is incredibly hard to believe since I remembered clearly had left it plugged over the left nightstand. When I expressed my frustration considering I expected a hotel like this to verify and keep high standard lost and found policy, they simply said they didn’t find anything. I wouldn’t have made such a fuss of it if I wasn’t 100% sure I left the charger there. After an hour of being at the hotel, my husband got a call claiming they will be able to give me a replacement charger from their Lost and Found, odd! To which my husband accepted given the fact I was heading to the sacred valley and had nowhere I knew to buy a new charger. This ended up being even worse since the charger was useless, didn't work at all and for the past three days I was left with a phone with no battery and no charger, no way to take pictures or communicate with my family. I understand that it was my responsibility to take my private effects from the room, but again only a few hours after I did expect much more from the hotel and especially from the staff in charge of housekeeping. Such a disappointment!

Perfect location, well run and very professional. Margot was always happy to help and made me feel right at home. Room was small but had all I needed. Historic building with a casual vibe. Staff spoke good English and the lounge has a great view of the street and the passing foot traffic. Just metres from the central plaza where you be hassled for a massage constantly. Would recommend to anyone seeking a clean and safe place to stay in Cusco.

Ernesto, thalia, margot flor are the best staffs I've ever met, super attentive, helpful in every possible way. i will definitely come back!