zhangpingping3267
October 1, 2023
I rarely comment, so I took the time to write a few more words today. This hotel is the worst experience I have had so far, bar none. First of all, when I arrived at the hotel, there was no parking space in front of the door. I was told to find it myself, which was nothing. Secondly, when I went to the room, I found blood spots on the sheets. I called the front desk, and the front desk told me not to call outside because I had children. So I reported to the front desk that they were given two disposable slippers and a toothbrush. When the housekeeping staff came with sheets and other items, they directly asked, "You don't have anything?" When they saw me taking pictures of blood spots, they pulled off the sheets after brushing them. I threw the new sheets on the bed and left, and never came back. I called the front desk, and was told in a lecturing tone not to call the outside line. I asked the hotel if they would put down the sheets, but the front desk said I called the housekeeper myself and asked. I called the housekeeper and the housekeeper said, "The sheets are put there for you and you can just lay them yourself. If not, she can lay them down." This is the hotel's service! I got up early the next day and called the front desk to ask what floor the breakfast was on. The front desk said, "It's in the elevator. You can check it out yourself." I then asked which floor the restaurant was on. The front desk person replied, "You can check it out in the elevator. It's on the 2nd floor." That's it. The service and quality of this hotel!
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