Anonymous User
October 26, 2023
As an old customer of Ctrip, I always book my travels through Ctrip. This time I was really deceived by the photos online and I encountered the worst hotel! I don’t know what the business philosophy of the owner of this hotel is. He should have built a special hotel in such a good location, but the reality is that the room is like a guest house from 20 years ago, with outdated facilities and worrying hygiene! At high altitudes, you actually have to carry your suitcase upstairs. The so-called oxygen room is an oxygen concentrator, and the plug is still above your head when you sleep. There is no place to hang clothes, the carpet is stained, the kettle is full of stains, and the pillowcases are also stained... If I hadn't arrived too late, I would have refused to check in that day, but I still had the nerve to charge more than 300 yuan for the room! It is recommended that if Ctrip still wants to maintain customer loyalty, it should conduct on-site inspections of contracted hotels and stop cooperating with hotels that damage Ctrip's reputation!
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