Ibis Rugby East

Bit out dated friendly staff

This was a last minute booking, literally got to the hotel and crashed and the woke up early in the morning and was out of there. Did not really get to check out the hotel but did the job. Oh and their breakfast is good.

Lovely staff, hope they're appreciated relaxed atmosphere. visited when they were really busy with Crick show. Tao , (having a baby) very efficient..would promote Rooms clean and comfortable, great pillows, breakfast relaxed, informal but staff care about customers

Nice stalk updated rooms

We were visiting this area and whilst the hotel is in a predominantly industrial area it offers everything you need as a base if you are happy to relax in hotel in the evening. Very friendly staff at check in and at breakfast and reasonable priced bar prices so really met our expectations

I stayed her for one night on a business trip in August 22. It is a bland hotel on an industrial estate on the (very) outskirts of Rugby, close to the M1 and A5. Check in was OK and the room was clean and a decent size. The bed was comfortable but the air-conditioning was very noisy and in the end I decided to turn it off despite it being a hot evening. Shower was fairly good as well, so overall in this respect things were good. The sound on the TV was dreadful, very tinny and hard to understand, but at least it worked and did not keep dropping signal. I wanted to eat dinner but on check in was told that last orders that night would be 7:45 pm, which seemed very early, especially when told the bar would be open until midnight. The restaurant is next to the bar, and the only difference between the two areas is the type of seating, which reminded me of a school canteen. Anyway having decided to just accept the early times and eat there I went down and placed my order for one of their daily specials, Hunters chicken with saute potatoes and veg. Sounded great, but when it was delivered I was a bit shocked, as it was the smallest piece of chicken I have ever seen. Potatoes were nice, and there was lots of cheese and bacon, but the veg was tasteless and very wet, seemed to have been boiled to death for many days! Breakfast the following day, charged at £10 despite the website saying it was £8.95, was equally as bad. Firstly the main coffee machine was broken, then the toaster also would not work, and when they fixed it (after I had finished by breakfast), it only cooked the bread on one side. The sausages were rock solid, overcooked and then left to dry out, the bacon was OK, as were the beans, but generally very poor. Certainly not worth £8.95, let alone £10. Overall very disappointing for a big brand name hotel. I certainly won't be rushing back despite it being close to where i will be every few weeks. I will be looking for other alternatives as this was not worth the money being charged.

The room was decently sized and clean, which is all you can really ask for from a hotel like this. The car park is also large and appeared to be well covered with cameras. The staff were pleasant and the breakfast was good, served early enough for business travellers on weekends with an early start. The location is a little out of the way of everything, but that's not really the hotel's fault.

Just disappointed. We booked a two night stay as we were visiting Coventry radio one big weekend and was cheaper than staying in Coventry. The worst experience as a group of people that had been a the festival got back and we’re being so loud and noisy. Banging on doors from 12am till 7.30 am the next morning. At one point my partner actually got up and told them to shut up. Was quiet for all of 5 mins. As a result of this discretion we got no sleep. Completly unacceptable and I felt more should have been done to kick these people out/call the police as it was not fair on other guests staying at the hotel. Another lady also complained the same time as we did at reception. The man on reception did all he could, offered us breakfast and a free drink but to be honest I felt it was worth a refund due to the constant distribution. The second night it was a lot better, but it tainted our stay. Personally, it’s one of the most depressing hotels I’ve visited. It’s on an industrial estate, decor is dated, breakfast wasn’t great and they’d ran out of basically most evening food apart from meat pizzas. Not one to visit unless it’s a necessity. Service was okay though.