Dubai Al Muraqqabat 3-star Hotels

Very friendly and professional staff. I can name a few of them. Harshani at the reception Yasmin and Shashni at the restaurant and the cool security guy.

First time with the property and musta I say not going back This one needs a total re modeling Musky smell all around The beds and towels must be replaced Make over the toilet area the priority ASAP Pros: Near the metro station al rigga about 10 mins walk Convenience for malls and stores

Was a wonderful time being here at orchid hotel got the standard service and thanks to chef Patil for the fantastic food that was prepared and the banquet team an excellent job done everything was smooth and special thanks to MR Roshan,MR Romeo and team .

Stay at Nihal hotel for 1 night...very good location... walking distance to metro station Al Riggha.....check in was quick...room was clean and comfortable and price also worthy for services....we had comfortable stay ... breakfast was good as well .. recommended to stay in Hotel Nihal .

Good experience, practical location (metro, mall, supermarkets, etc), friendly service, clean, and correct amenities. Swimming pool well maintained and gym is accessible 24 hours as well.

It is about 200 meters away from the subway station. There are many shopping and dining nearby. There are Chinese restaurants and hot pots, which is very convenient. The only drawback is that the sound insulation of the house is not very good.

The room is very cold, the equipment is relatively old, the surrounding is very lively, it is very convenient to buy things, overall it is quite good, the check-in is also fast, and the service attitude is very good.

#浴#With shower and bathtub #房大小# The room is large, almost 30 more flat #酒店餐饮# is relatively single, but considering the hotel price is acceptable

It is with great regret that i write to express my utter disappoinent and disgust in the manner with which i was treated at Lavender hotel & apartment located in Al nanda 1, Dubai. Myself and my fiancee checked in the evening of the 24th of August and attended to by a gentleman named Ahmed i believe. Ahmed's demeanor was extremely unwelcoming and cold from the onset. Perhaps he was having a bad day, but no excuses , if you work in the front of desk hospitaitlity industry you have to bring your A game as was not the case . A business acquittance decided to pop in to discuss with me briefly but was met with hostility by both Ahmed and the security personnel who would not allow him to come up to my hotel room. I went downstairs to meet my colleague at which point Ahmed was unapologetically insisting that it was a Police rule that guests could not visit a hotel occupants room after midnight. When asked to show us the rule book or guide to support his claims, he asked us to leave asked if we were police to be demanding such information and to follow up with the security manager in the morning. Myself , my companion and colleague left the premises to have a cup of tea around the corner for aleast 40mins. Upon my return with only myself and companion back to the hotel. Ahmed approached us and accused me of sneaking my colleague via the basement parking to my room. Obviously i was very upset with the accusation as i demanded to see the Video that supported his claims and also to speak to Hotel manager in the morning. Ahmed reluctantly refused to show us the replay of his footage and dismissed me off to bed and spoke to me as though i was a child. I calmly retired back to my room with my partner and sort to deal with the matter in the morning. Next morning of the 25th August, i approached the reception area and requested to speak to the manager and was greeted with another extremely unhelpful male staff who refused to give me any contact telephone number for the manager or even a contact email address to log in a complaint or aleast establish the underlying factors towards this type of customer service. I am deeply shocked at the hospitality shown by this establishment to say the least the manner in which i was treated, disrespect and attitude portrayed by their members of staff. I have lived in hotels around the world and this was an all time low in their overall performance both personally and professionally. I give them a zero rating and strongly suggest that the entire staff are taken to boot camp customer excellence training or atleast teach staff on how to manage and talk to respectable paying customer.

The hotel is in the city center and there seems to be no parking. Breakfast is not set, it is cheap to go out to eat.