Novotel Suites Mall Avenue Dubai Reviews
Novotel Suites Mall Avenue Dubai
2A Street - opposite Mall of The Emirates, Dubai, United Arab EmiratesView Hotel Details
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Novotel Suites Mall Avenue Dubai Guest Reviews
4.2/5
Very Good
54 Reviews
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.2
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All Reviews(54)
Positive reviews(52)
Reviews with photos/video(21)
Awesome stay(10)
Great service(6)
Great location(5)
Convenient location(5)
Negative reviews(2)
Otto
Family Suite Non smoking
Stayed in Feb 2024
Family
9 Reviews
Outstanding
Posted on Feb 11, 2024
Good value for money, clean rooms not bad location. I would for sure book it again.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
PandaTheExplorer
Twin Suite Non smoking
Stayed in Apr 2024
Business travelers
8 Reviews
Outstanding
Posted on Apr 8, 2024
Nice breakfast, nice location, close to mall of emirates
Reneilwe
Suite
Stayed in Jul 2023
Family
17 Reviews
Outstanding
Posted on Sep 25, 2023
Great hotel closer to the Mall of Emirates.
6/11
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Gernie
Twin Suite Non smoking
Stayed in Apr 2024
Business travelers
6 Reviews
Outstanding
Posted on Apr 17, 2024
Friendly staff and helpful..great location too.
Sillawan
Twin Suite Non smoking
Stayed in Nov 2023
Business travelers
1 Reviews
Outstanding
Posted on Dec 4, 2023
Nice place for business trip. Close to the metro and mall.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Rosxe
Twin Suite Non smoking
Stayed in Dec 2022
Family
5 Reviews
Posted on Jan 12, 2023
Hotel was OK. Staff quite slow during check in, and they couldn’t find my other room in their system. Told them i was in rush, but they still taking their own sweet time. So slow!!
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Novotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ghaith DalatiHotel Manager
Hartoyo
Family Suite Non smoking
Stayed in Jun 2023
Family
1 Reviews
Outstanding
Posted on Jul 26, 2023
Place is walking distance to mall of emirate, room is big for family with 2 kids and really comfortable hotel
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Eddi Rehas
Suite
Stayed in Apr 2024
Couples
1 Reviews
Very Good
Posted on Apr 12, 2024
All very nice and staff friendly
KOEK
Twin Suite Non smoking
Stayed in Apr 2023
Couples
11 Reviews
Very Good
Posted on May 19, 2023
I choose this hotel because of the convenient location . I walking distance to the mall. Hotel services is good and have a great stay too.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Johnny fly
Double Suite Non smoking
Stayed in Aug 2022
Solo travelers
5 Reviews
Very Good
Posted on Sep 14, 2022
Good hotel, I often stays there when I come to dubai.
I’d recommend for family trip
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Anonymous User
Twin Suite Non smoking
Stayed in Jan 2023
Business travelers
18 Reviews
Posted on Feb 12, 2023
The hotel.oocated in between the financial and beach area. Clean and spacious room. Staff sre friendly. Normal Breakfast, nothing special.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
ng
Double Suite
Stayed in Jun 2022
Friends
43 Reviews
Outstanding
Posted on Jul 2, 2022
Walk to Malls of Emirate . Suite I like workspace/hall . Good restaurants on ground level with Carrefour Express . Neat pleasant decor . Like concept beyond hotel room almost like office study adjoining . Well thought .
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Guest User
Suite
Stayed in May 2023
Couples
1 Reviews
Outstanding
Posted on May 10, 2023
Excellent services, great staff, good location.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Anonymous User
Twin Suite Non smoking
Stayed in Feb 2024
Solo travelers
12 Reviews
Posted on Feb 23, 2024
Just ok
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
Volkan
Double Suite
Stayed in Apr 2022
Couples
7 Reviews
Great
Posted on Apr 16, 2022
All was fine. This was my 6th time stay. I thought that they will upgrade me but not.
Response from Property: Dear Valued guest,We very much appreciate your feedback regarding your stay .It is always a pleasure to receive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Dubai
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