Novotel Deira Creekside Dubai

Novotel Deira Creekside Dubai Reviews

Novotel Deira Creekside Dubai

District Front Of Deira City Centre Mall - 8th St, Dubai, United Arab EmiratesView Hotel Details
Novotel Deira Creekside Dubai
Novotel Deira Creekside DubaiNovotel Deira Creekside DubaiNovotel Deira Creekside Dubai
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1 night

Novotel Deira Creekside Dubai Guest Reviews

4.4/5
Very Good
47 Reviews
Verified reviews
Location4.6
Amenities4.1
Service4.3
Cleanliness4.5
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All Reviews(47)
Positive reviews(46)
Reviews with photos/video(5)
Convenient for shopping(5)
Negative reviews(1)
mohmed
Superior Room
Stayed in Apr 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 8, 2024
Very nice, my children was enjoying
Guest User
Superior Room
Stayed in Mar 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Apr 14, 2024
Best Hotel and great location. Perfect for families. Opposite to shopping mall. Good food and plenty of restaurants nearby. Staff is so polite and friendly. Will definitely stay at this hotel if we visit dubai again.
Fnsm
Superior Room
Stayed in Feb 2024
Family
2 Reviews
4.0
/5
Very Good
Posted on Mar 2, 2024
My 7th time here in this hotel but might stay other nearby hotels the next time. The hotel is actually not bad..however over the years, the hotel remains. Nothing changed actually nor improvised. The rooms are still as it is with no tooth brushes, tooth paste nor room slippers. I thought with the uprising cost of the hotel per night stay, there should at least be basic amenities available. The breakfast is really deteriorating with lessening and bland choices for us. The menu is more inclined to a certain cuisine instead of international. The staffs are still friendly and helpful though. I met the same concierge that i’ve met through all my stays. Still helpful as all the years . The security, the male security commented on my elderly mother whom was not well lying to rest at the hotel lobby sofa while waiting for the room. I was wondering if its too unsightly for my unwell mom to rest only to notice other tourists lying down on the sofas at the lobby as well in the following days with the male security not commenting them..i wonder if its a double standard treatment. That aside, kudos to the female security that helps us when our transport back to the hotel did not appear. She recommended us to book Careem and assisted another elderly couple as well. That being said, i do not feel valued as a repeat customer and i do expect this accor hotel to improve over the years.. Will give this a miss the next time as there’s other hotels at Deira as well. Room 712
Response from Property: Dear Valued guest,Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ghaith DalatiHotel ManagerNovotel Suites & Ibis Mall of the Emirates Duba
Guest User
Superior Room 2 Single bed
Stayed in Feb 2024
Friends
6 Reviews
4.2
/5
Very Good
Posted on Mar 2, 2024
Location was great but breakfast average:)
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel Manage
Guest User
Superior Room
Stayed in Feb 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Feb 26, 2024
各方面服務都很到位
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ben fredj
Superior Room
Stayed in Feb 2024
Family
20 Reviews
4.2
/5
Very Good
Posted on Feb 21, 2024
Near city centre. Good for work
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel Manager
Guest User
Superior Room
Stayed in Feb 2024
Business travelers
3 Reviews
4.7
/5
Amazing
Posted on Feb 18, 2024
Good hotel in many ways
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel Manage
Norm
Superior Room
Stayed in Feb 2024
Business travelers
34 Reviews
5.0
/5
Outstanding
Posted on Mar 2, 2024
Great stay and ambience....Will be back
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ghaith DalatiHotel Manage
쑤쑤님
Executive Room
Stayed in Jan 2024
Friends
22 Reviews
4.5
/5
Great
Posted on Feb 6, 2024
조아조아조아
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Guest User
Superior Room
Stayed in Jan 2024
Business travelers
7 Reviews
5.0
/5
Outstanding
Posted on Apr 9, 2024
Facilities: Sofa, bed, desk complete Hygiene: clean and tidy, cleaned in time. Environment: convenient transportation, near the subway station, around the park, can see the Dubai Tower Service: front desk and concierge service warm and thoughtful
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Guest User
Superior Room
Stayed in Jan 2024
Friends
9 Reviews
5.0
/5
Outstanding
Posted on Jan 25, 2024
滿意!服務好!衞生乾淨!
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allenchen1108
Superior Room
Stayed in Dec 2023
Business travelers
19 Reviews
3.0
/5
Posted on Dec 22, 2023
The hotel rooms are average, the facilities are not easy to use, the breakfast is not rich in variety, and the transportation is convenient, close to the subway entrance and shopping malls. Ctrip hotel prices fluctuate greatly, and the price is very good.
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Kunal
Superior Room
Stayed in Dec 2023
Business travelers
6 Reviews
5.0
/5
Outstanding
Posted on Dec 15, 2023
Very good location
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you very much for the compliments on our services, we and look forward to hosting you at Novotel Hotel Deira City Center in the near future.Sincerely,Sumit GUPTAHotel Manager
Guest User
Superior Room 1 King bed
Stayed in Nov 2023
Friends
5 Reviews
5.0
/5
Outstanding
Posted on Dec 5, 2023
We had a great stay
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you very much for the compliments on our services, we and look forward to hosting you at Novotel Hotel Deira City Center in the near future.Sincerely,Sumit GUPTAHotel Manager
Guest User
Superior Room 1 King bed
Stayed in Oct 2023
Business travelers
1 Reviews
4.7
/5
Amazing
Posted on Oct 22, 2023
The Service was excellent. the staff was able to check me in early as my flight arrived quite early. customer service was great.
Response from Property: Dear Valued guest,We very much appreciate your comments regarding your stay .It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you very much for the compliments on our services, we and look forward to hosting you at Novotel Hotel Deira City Center in the near future.Sincerely,Sumit GUPTAHotel Manager