Metropolitan Hotel Dubai Reviews

I stayed at this hotel because of its location which is close to my Busineee meetings. I was checked in by Kamal at the front desk . Kamal was very professional ,friendly and offered me a room upgrade . Everything was okay , until I. And back to the hotel after the midnight and noticed that the loud music from the night club in the ground floor was way too noisy and I will not be able to sleep. I called the front desk and the agent apologized and said he will go and talk to the club management to reduce the music volume , but the music was on until 3:00 am and I couldn’t sleep that night until 4:15 am . I like this hotel and would probably stay there again, but definitely I will request to stay in the other side of the hotel away from the night club noise. Again a special thank you to Kamal from the front desk for his exceptional customer care service .