Palace Natali

Very nice and helpful staff! Best views, breakfast, room everything. Highly recommended!

We stayed at Palace Natali 7-14th May. This place is incredible the setting is just beautiful the staff are amazing and so helpful in every respect. The breakfast is beautiful and the evening meals are just Michelin quality. I actually was taken there for a big birthday and was so impressed I took my wife back. If you want an amazing hotel and a relaxing break this is the place.

Comfortable hotel about 20 minutes walk to the old town (and 25 minutes back up the hill). Beautiful gardens and terraces and spectacularly good breakfasts. If you are arriving by car you will need to take the lift from the car park down to reception, it took us a few minutes to work that out.

This is a newly opened and first class property. The staff are friendly and attentive and went out of their way to make our stay enjoyable. It’s an oasis just up the hill from the old town and has a wonderful view of the water. The salt water pool is kept at a comfortable temperature and pool service is prompt. I would recommend staying here if you’re looking to escape the crowds in the city center and want a quiet, clean and well-run place to stay while visiting. It deserves a 5-star rating.

Beautifully restored villa. We had rooms 2 and 3 which were gorgeous and spacious. The beds are very comfortable. The restaurant for dinner is very expensive. Easy walk to Old Town, and the walk back while uphill was manageable as well (25 min down and 20-25 back.) the grounds are gorgeous - they take really good care of this property.

We were surprised to see so many positive reviews and booked based on everyone’s positive experience, and the amenities it offered. This hotel did not disappoint, from the moment we arrived to check out, the staff went above and beyond and exceeded our expectations. Food: breakfast was incredible! a limited amount of a la carte menu but the kitchen were happy to modify as needed (e.g. add meat to the omelette). We loved having a fresh salad with breakfast and the buffet options were always fresh and delicious, especially the homemade chocolate granola and warm croissants! We ordered a fruit plate every morning and a pastry plate was also brought out (by the 3rd day we asked for a smaller pastry plate, we simply couldn’t finish it all), along with a toast basket. There’s definitely enough food to fuel you for the day ahead. Staff went above and beyond when we asked for a breakfast to take with us for our day trip to Mostar. They packed yoghurt, granola, croissant, fruit, fresh orange juice and a bottled water for us and had it ready for pick up before official breakfast hours. Unfortunately, the restaurant was not open for dinner service, they planned to open on May 1st, however, they offered a car service to their sister properties as an alternative for dinner. Room: we arrived in the middle of a heat wave (25°C) and our room was 28°C with no AC working on the first day, we managed with windows open and the fan on and the room cooled down a bit overnight. This was resolved by the 2nd day, and subsequent days the daytime temperatures were closer to normal (16°C-18°C) and we didn’t need the AC on. We were surprised to find no charging ports for our electronics next to the bedside light considering this is a brand new hotel (opened in 2023), fortunately we brought one adapter and a charging bank. Bathrooms had good quality shampoo, conditioner, body wash, lotion; and there’s a towel warmer in the bathroom but it wasn’t on during our stay, we turned rhetorical knob on but it didn’t warm up. We stayed in room #8, located on the top floor with the skylights overlooking the water and a window in the bathroom facing west for the most incredible sunsets views. It looks like the rooms are spread across several buildings. We liked the convenience and short walk to the pool, gym, breakfast from the main building. Keep in mind that there’s no elevator access in the main building, it’s 2-3 flights of stairs to the 2nd and 3rd floor rooms depending on the entrance. Staff were very willing to help with luggages. Amenities: the gym is located a few steps from the main building and had everything you need for a vacation workout: cable machine, free weights, bench, rowing machine, exercise bike. The pool and hot tub was open for first 3 nights, and closed in the evening the rest of the week. There’s a sauna and both indoor and outdoor showers. The hotel uses an app to stay in touch and we found it so easy to communicate with staff throughout our stay. Location: we

An amazing 5 star hotel. We stayed 4 nights and enjoyed waitress service around the pool. Breakfast was a very high standard, you could tell it was a Michelin starred chef who cooked it. Beautiful gardens and immaculate throughout. A truly relaxing place to stay, just up from the old town.