Hampton Inn & Suites Atlanta/Duluth/Gwinnett County Reviews

Always a favorite of mine. Great breakfast, always clean and the beds are amazing. The kitchen suites are great. Very spacious and comfortable. I'll always recommend this hotel.

Clean and neat. Staffs were very nice. Food was simple but good.

Very poor service, no hot water, no one to repair the sewers, and even though it was confirmed that it was a service dog, the pet fee was deducted from the account without authorization, which would not have been discovered without checking the account.

I went on a trip to Duluth and stayed one night at a hotel in a good location. I think the accommodations and location were impeccable, but the ice maker not working and the staff's customer service were a bit disappointing. Other than that, I think it was okay.

It's pretty good, but I can't find the front desk. I don't answer calls. It's very troublesome. No one answers the phone no matter how many times I call. I'm just a little speechless.

I stayed more than 30 nights on three business trips. Facilities, service, breakfast, etc. are above average. great.

Like always it was excellent and the front desk attendant is the best ever. She made the stay well worth it!!!!!! I felt safe and as if I was around family ❤️

There was no hot water, we called and they told us to “just let it run for about 10 minutes” never even got warm. Was told they would let maintenance know, no one ever came.

This hotel was tucked away off the highway. The lobby greeted us with a burning fireplace and a very friendly Guest Service Agent, Cory from Chicago. The hotel was clean, friendly staff and delicious breakfast. I would definitely stay there again the next time I'm visiting Georgia and I'm in the Lilburn area.

Corey at the front desk was amazing, very helpful , and friendly. Thank you Corey! The rooms could use some upgrades, needs more comfy beds. The towels were yellowed. Could use some new comforters. Carpet had an odor , along with the sheets. Breakfast was ok! I probably would not stay here again.

Front desk lady , Janet, told us we could'nt check in until 4:00, and if we checked in at 3:30,there would be a $50 fee. I showed up at 2:50, and said check in is at 3:00, she said she wasnt sure about the $50 dollars. Not a good look for the hotel. Won't be able to stay there any longer, only hotel that doesn't offer late check out.. front desk lady, Kia, was absolutely amazing and friendly with every guest, from which we witnessed. She made our stay,great!

It was convenient to the places that i scheduled to visit. It could have been a little brighter since surrounded by trees.But, the real issues of ants in the bathroom. A nice colony around the vent, shower and mirror. That has been around the hotel. If I had read the reviews about the bugs, I would nothave booked. I deserve a total not partial refund. I expressed right away and from laughter and tone i knew this was not the first time. After reading review, a guest in December and November experience the same experience. Hilton shoud be shame. Plus, no manager and barely knew the number to general manager. Suggestion have one on called for these emergency complaints to rectify sooner than later

Janet the morning front desk attendant was not personable. She was not helpful and not pleasant about it

The bed was very comfortable The continental breakfast was excellent I enjoyed using the fitness room