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Explore Guest Reviews of Hotels in East Hartford

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Economy Inn
2.7/585 Reviews
I booked through Priceline and the troubles were never ending. The room doesn't have the air conditioning on and the refrigerator in the room is unplugged. The wifi doesn't work, no matter how much I tried I had to use my phone as a hotspot as I couldn't even check email. They say free wifi but they mean no actual internet access. There are many holes and threadbare sections of the blankets, sheets, and pillowcases. Many pictures. The mattresses are over 20 years old and they feel terrible. Most hotels don't keep mattresses half this long, and no reputable establishment, even a budget one, would keep them this long. The toilet leaks polluted water from the basin and when you flush it, this is not potable water from the supply lines but instead from human waste infused water. Children living in the subsidized housing behind the motel fire off fireworks (not in July). They also have loud music playing and all sorts of unsupervised activity of young children well into 11PM at night. The grounds have trash throughout the walkways, I found used condoms and hypodermic needles on the premises. Pictures are provided for some of this. The AC smells like mildew and cigarette smoke, even in a non-smoking room. The smell sticks on you and your clothing so when you leave this motel you still wreak of it. My feet turned black walking on the floor (even after housekeeping came through), and later my socks turned black. You don't want to know what bodily fluid stains I found when I took out my black light on first check in. This entire motel runs on a philosophy that there is no corner they will not cut to save some money. Everything I have reported above shows lack of proper maintenance, leaving deteriorated materials that need replacement in place instead of repairing them. I interacted with the management/owners on a limited basis and they have the mindset the customer is an inconvenience and anything they promised is negotiable as long as they can save money by not actually providing it. Don't stay here, even if they offer you an hourly rate. If you insist on staying here then 1) bring your own linens and mattress; 2) wear boots at all times, even in the shower to avoid the dirty floors and the leaking toilet water; 3) try not to breath the air as it smells of mildew and cigarettes; 4) don't expect any of the included items - anything you get is a stroke of luck.
Holiday Inn Hartford Downtown Area
3.4/598 Reviews
The noise of the window air conditioner is a bit big, the other is good, the service is not bad, because we did not have a fixed double bed when ordering (only the standard room may be double bed may be a big bed room, the hotel twin room has no more ), Ctrip immediately coordinated without success, but the service desk knew that we lived so awkwardly, and gave us a bed for free! Liked it
Hampton Inn & Suites Hartford/East Hartford
4.4/5111 Reviews
Some pros and cons Spacious Room (stayed in a double queen suite with pull out couch). Friendly staff. Great breakfast. Overall, facility and room was very clean. Good value for the cost. The facility felt safe. Security went through the parking lot slowly down each row at night (twice that I saw.) However, the pool was disgusting. The water was foggy to the point you couldn't see the bottom step. There were several chunks of hair floating in the pool and a straw. (Big bummer since we traveled with kids to a place specifically with a pool.) The room itself was big but had a stuffy, mildew smell. Since none of the windows open there was no way to air it out. The odor was strong enough to wake me up a few times in the middle of the night. The view of the parking lot and dumpster leave something to be desired but it your just looking for a place to rest, no biggie. The rooms with odd numbers have a view of a pretty building.

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